Telemetry Specialist

The role involves supporting the management, development, and operation of Natural Resources Wales' national telemetry service. This includes providing expert technical guidance on telemetry systems and field-based monitoring equipment to maintain reliable, high-quality water quantity data and effectively adopt new technologies.

As part of a team of specialists, you will contribute to the configuration, performance, and resilience of the telemetry infrastructure that underpins NRW's flood warning, forecasting, and wider water management activities. The team delivers a 24/7 operational telemetry service across Wales, ensuring that critical data streams remain robust during routine operations and incident response.

Your responsibilities will include:

• Ensuring the telemetry system is maintained, managed, and optimised to collect, archive, and provide timely data to NRW staff, external partners, and business systems.
• Leading the delivery of complex user displays, alarms, interfaces, and outputs.
• Providing technical advice related to telemetry and acting as the principal provider for complex field communication technologies and instrumentation.
• Coordinating the introduction of new techniques, technologies, and best practices to operational systems.
• Ensuring appropriate procedures, standards, guidance, and training are in place for the maintenance and management of the telemetry system.
• Leading on telemetry system vendor liaison and the identification, assessment, and procurement of telemetry connected equipment.
• Developing staff, systems, and infrastructure to enhance NRW's telemetry services while influencing key stakeholders.
• Acting as a coach and mentor for members of the National Hydrometry and Telemetry Team.
• Undertaking health and safety duties appropriate to the post.
• Committing to Natural Resources Wales Equal Opportunities and Diversity Policy.
• Participating in incident response activities.
• Performing any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge, and skills should include:

• A recognised qualification, degree, or equivalent knowledge.
• Proven track record in the use, configuration, and optimisation of wide-area telemetry and SCADA systems.
• Strong working knowledge of relevant programming and data tools, such as Python, SQL, and Power BI.
• Ability to build and maintain productive relationships with internal stakeholders.
• Understanding of telemetry instrumentation, measurement systems, and associated standards.
• Experience in managing or contributing to capital investment projects involving ICT infrastructure.

Welsh Language level requirements: Essential: Level A1 - Entry level.

Benefits include:

• Civil Service Pension Scheme offering employer contributions of 28.97%.
• 28 days annual leave, rising to 33 days.
• Generous leave entitlements for all your life needs.
• Commitment to professional development.
• Health and wellbeing benefits and support.
• Weekly wellbeing hour to use as you choose.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.