Senior Account Manager

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting‑edge commercial professionals, and industry‑leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

About the Role:

• Manage and provide the best responses to briefs across all Guardian products, ensuring high‑quality solutions for clients.
• Build and maintain relationships with publishing and partnership teams to enhance collaboration so we can provide the best responses and post‑sales service (including PCAs).
• Host innovative and effective internal briefing sessions.
• Coordinate with internal ad ops and project management teams to ensure smooth campaign execution.
• A primary revenue driver, responsible for growing client spend while maintaining accurate financial reporting and predictive forecasting.

About You:

• Proven customer‑facing experience in advertising sales, agency, digital, marketing, product, or communications.
• Experience managing and pitching complex advertising campaigns.
• Are a strategic thinker with a proven ability to identify and lead initiatives to drive business performance.
• Demonstrates autonomy, proactive troubleshooting and problem‑solving skills to address challenges effectively.

We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.

Benefits at the Guardian:

• 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
• Generous pension scheme; if you contribute 5% then we will contribute 8‑12% (depending on your age).
• 2 volunteering days annually and the option of payroll giving.
• Season ticket loans are also available.
• Private healthcare, life cover, income protection, and eye tests.
• Option to opt in to dental insurance.
• Enhanced maternity, paternity, adoption and shared parental leave policies.
• Support for IVF, menopause, baby loss, and trans equality policy.

Culture and Wellbeing:

• Tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing.
• Free yoga and pilates classes alongside our corporate gym membership and cycle to work scheme.
• Canteen with views overlooking the Regents Canal catering for breakfast, lunch and dinner.

Learning and Development:

• Encouragement for personal and professional growth.
• Access to a broad range of tools and solutions, with support for the pursuit of professional qualifications through vocational courses and apprenticeships.