At a Glance
- Tasks: Lead the design and development of an innovative audience data programme.
- Company: Join Arts Council England, a champion of creativity and inclusivity.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Work in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real impact by enhancing user experiences and insights.
- Qualifications: Experience in product management and a passion for user-focused design.
The predicted salary is between 38689 - 38689 € per year.
Contract: 12‑Month fixed term contract, working 35 hours per week. Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility.
Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton, or Bristol. The role will be based in any of the locations listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on‑site contact days with other members of the team, normally 1-2 days a week.
Introduction: We have an exciting opportunity for a motivated and user‑focused Product Manager to join us and work on Illuminate, Arts Council England’s audience data and insights programme. This role sits within the Insights Department, working collaboratively with Product Managers across the organisation. You will take a leading role in the service design, delivery and development of Illuminate as part of a 12‑month project, working closely with the Senior Manager (Data & Insights Engagement) and our delivery partner to achieve impactful outcomes within this timeframe.
At the heart of this role is a commitment to putting users first. You will play a key role in ensuring Illuminate and its supporting materials continues to evolve in line with user needs, actively listening, gathering and synthesising feedback, and turning insight into clear, prioritised improvements. Alongside this, you’ll support and empower users, and close the feedback loop by communicating enhancements clearly – building trust, confidence and sustained engagement with the platform. You will oversee the day‑to‑day operation of Illuminate, ensuring it delivers real value for both external and internal users throughout the project. This includes responsibility for service design and development support, content design, training and support, communications, and accessibility. Working closely with the supplier, you will help ensure development is well designed, feasible and delivered at pace. You will work closely with the Senior Manager to strengthen stakeholder engagement and drive the effective use of audience data and insights.
Responsibilities:
- Lead service design, delivery, and development of Illuminate for a 12‑month project.
- Engage with the Senior Manager and delivery partner to achieve impactful outcomes.
- Collect, synthesise user feedback and translate insights into prioritised improvements.
- Communicate enhancements to users, building trust and sustained engagement.
- Oversee day‑to‑day operations, ensuring value to internal and external users.
- Support service design, content design, training, communications, and accessibility.
- Collaborate with supplier to ensure feasibility and timely delivery.
- Strengthen stakeholder engagement and effective use of audience data.
Equality, Diversity, and Inclusion Statement: Arts Council is committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. We welcome applications from individuals of all backgrounds. If you require adjustments to support you in your application, please let us know. Arts Council supports disabled candidates through the 'Offer an Interview' scheme as defined by the Equality Act 2010.
Job ref: FCSF114
Closing date: 09:00am, 02 June 2026
1st Interview: (virtual) Tuesday 16 June 2026
2nd Interview: (virtual) Tuesday 23 June 2026
We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact recruitment@artscouncil.org.uk
Product Manager, Illuminate in Manchester employer: The Training Brokers Ltd
Arts Council England is an exceptional employer that prioritises flexibility and inclusivity, making it an ideal workplace for those seeking a meaningful career in the arts sector. With a commitment to employee growth, generous benefits including a final salary pension scheme, and a supportive work culture that values user-focused innovation, employees can thrive in a collaborative environment across various vibrant UK locations. Join us in shaping impactful audience data insights while enjoying the balance of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Illuminate in Manchester
✨Tip Number 1
Get to know the company inside out! Research Arts Council England, their values, and the Illuminate programme. This will help you tailor your approach during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, join relevant groups, and engage in conversations about audience data and insights. This can give you insider knowledge and potentially a foot in the door.
✨Tip Number 3
Prepare for those interviews by practising common questions related to product management and user engagement. Think about how you can demonstrate your commitment to putting users first, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to the exciting work at Arts Council England.
We think you need these skills to ace Product Manager, Illuminate in Manchester
Some tips for your application 🫡
Get to Know Illuminate:Before you start your application, take some time to really understand what Illuminate is all about. Familiarise yourself with the audience data and insights programme, as this will help you tailor your application to show how you can contribute to its success.
Show Your User-Focused Mindset:In your written application, make sure to highlight your commitment to putting users first. Share examples of how you've gathered feedback and turned insights into actionable improvements in previous roles. We want to see that you can engage with users effectively!
Be Clear and Concise:When filling out the application, keep your language clear and to the point. Avoid jargon and make sure your ideas flow logically. This will help us understand your thought process and how you approach problem-solving.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at The Training Brokers Ltd
✨Know Your Users
As a Product Manager, it's crucial to understand the users of Illuminate. Research their needs and pain points before the interview. Be ready to discuss how you would gather and synthesise user feedback to drive improvements.
✨Showcase Your Collaboration Skills
This role involves working closely with various stakeholders. Prepare examples of past experiences where you've successfully collaborated with teams or partners. Highlight how you can strengthen stakeholder engagement in your approach.
✨Demonstrate Service Design Knowledge
Familiarise yourself with service design principles and be prepared to discuss how you would apply them to the development of Illuminate. Think about how you can ensure the platform remains user-focused and evolves based on feedback.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain how you would communicate enhancements to users and build trust and engagement with the platform.
