At a Glance
- Tasks: Lead and grow our dynamic commercial services, including retail, cafes, and events.
- Company: Join a vibrant charity supporting UCL students with diverse extracurricular programmes.
- Benefits: Enjoy a defined benefit pension, generous holidays, and hybrid working options.
- Other info: Flexible working arrangements and a supportive, engaging workplace culture.
- Why this job: Make a real impact on student life while developing your leadership skills.
- Qualifications: Proven experience in commercial leadership and team management.
The predicted salary is between 40000 - 50000 £ per year.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK. This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience.
Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
Deputy Head of Commercial Services in London employer: The Training Brokers Ltd
As a leading charity dedicated to enhancing the student experience at UCL, we offer a vibrant work culture that prioritises employee wellbeing and professional growth. With excellent benefits such as a defined benefit pension scheme, generous holiday entitlement, and the flexibility of hybrid working, our team enjoys a supportive environment where innovation thrives. Join us in shaping impactful services that not only enrich students' lives but also contribute positively to the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Commercial Services in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the charity and ask them about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the organisation's recent projects and initiatives. Show us that you're genuinely interested in how you can contribute to UCL’s Student Life Strategy and make a difference.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in commercial services can help grow income and enhance the student experience. We want to see your passion and vision for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Deputy Head of Commercial Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Deputy Head of Commercial Services role. Highlight your leadership experience and any commercial successes you've had, as we want to see how you can grow income and lead high-performing teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving the student experience and how your vision aligns with our Student Life Strategy. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive new business development and manage commercial operations. Numbers speak volumes, so if you’ve increased revenue or improved team performance, shout about it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Training Brokers Ltd
✨Know Your Stuff
Make sure you understand the charity's mission and how the Deputy Head of Commercial Services role fits into their goals. Familiarise yourself with UCL’s Student Life Strategy and think about how your experience can contribute to improving students' wellbeing and engagement.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead high-performing teams and drive commercial success. Think about specific instances where you've turned ideas into successful services, especially in retail or hospitality settings.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in managing commercial operations. Prepare to discuss how you would identify new income streams or improve existing services, demonstrating your strategic thinking and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the future direction of the commercial portfolio or how they measure success in their services. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
