At a Glance
- Tasks: Lead and grow UCL's commercial services, including retail, catering, and venues.
- Company: Dynamic charity organisation supporting UCL students with diverse services.
- Benefits: Generous holiday entitlement, pension scheme, and hybrid working options.
- Other info: Flexible working arrangements and a supportive, engaging workplace culture.
- Why this job: Shape the student experience while driving income and leading high-performing teams.
- Qualifications: Experience in commercial leadership and a passion for student engagement.
The predicted salary is between 40000 - 50000 £ per year.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK. This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience.
Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
Deputy Head of Commercial Services employer: The Training Brokers Ltd
As a leading charity dedicated to enhancing the student experience at UCL, we pride ourselves on our vibrant work culture that fosters collaboration and innovation. With a commitment to employee growth, we offer excellent benefits including a defined benefit pension scheme, generous holiday entitlement, and the flexibility of hybrid working arrangements. Join us at our Bloomsbury campus to make a meaningful impact while enjoying a supportive environment that values your contributions and promotes wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Commercial Services
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the organisation through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the charity's recent projects and initiatives. We want to show that we’re genuinely interested in their mission and how we can contribute to their exciting Student Life Strategy.
✨Tip Number 3
Practice our pitch! We should be ready to explain how our skills align with the role of Deputy Head of Commercial Services. Highlight our experience in leading teams and driving income growth.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a great way to reiterate our interest in shaping their commercial services.
We think you need these skills to ace Deputy Head of Commercial Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Head of Commercial Services role. Highlight your experience in leading teams and driving commercial success, as this is what we’re really looking for!
Showcase Your Passion:Let us see your enthusiasm for improving student experiences! Share examples of how you've contributed to similar projects or initiatives in the past, especially those that align with our Student Life Strategy.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. We want to see what makes you a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Training Brokers Ltd
✨Know Your Stuff
Before the interview, dive deep into the charity's mission and values. Understand their Student Life Strategy and how it aligns with your vision for commercial services. This will show that you're not just interested in the role, but also in contributing to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you turned them into opportunities. Highlight your ability to inspire and motivate others, especially in a dynamic environment like a Students' Union.
✨Be Ready to Discuss Innovation
This role is all about growing income and developing new services. Come armed with ideas on how to enhance their existing offerings or introduce new ones. Show your creativity and commercial acumen by discussing potential income streams that could benefit the student experience.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their current challenges in commercial services or how they measure success in their initiatives. This demonstrates your genuine interest and strategic thinking, making you stand out as a candidate.
