At a Glance
- Tasks: Provide expert debt and welfare benefits advice to diverse clients.
- Company: Join a supportive charity dedicated to financial empowerment.
- Benefits: £25,000 salary for trainees, 25 days leave, and a pension scheme.
- Other info: Flexible work environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Basic knowledge of debt issues and customer service experience required.
The predicted salary is between 25000 - 25000 € per year.
£25,000 per annum for trainee (review after 6 months). Hours and benefits: 35 hours per week, 25 days annual leave, contributory pension scheme, and a supportive work environment.
As an experienced adviser you will bring a background in providing high‑quality debt and welfare benefits advice to a wide range of clients. As a trainee you will have basic knowledge of debt and benefit issues, some experience in an advice or customer‑facing service, and a willingness to undertake training and development.
You will be based at our Newtown office, perform outreach work across the city, and must be adaptable, communicate effectively, enjoy flexibility, and manage your own workload.
The role is part of a professional Money Advice Team that delivers specialist, holistic advice and trains staff to improve money management and financial capability across all debt and welfare benefit areas.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all community groups.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser employer: The Training Brokers Ltd
Birmingham Settlement is an exceptional employer, offering a supportive work environment that prioritises employee growth and development. With a commitment to equality and community engagement, our Newtown office provides a unique opportunity to make a meaningful impact through outreach work while enjoying generous benefits such as 25 days of annual leave and a contributory pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt and welfare benefits. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight experiences where you've successfully managed your workload or adapted to new challenges. This will resonate well with employers looking for flexible team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant experience in debt and welfare benefits advice, even if it's just a basic understanding. We want to see how you can contribute to our Money Advice Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others with debt and welfare benefits. Share any personal experiences or motivations that drive you to apply for this role with us at Birmingham Settlement.
Showcase Your Communication Skills:As an adviser, effective communication is key. In your application, demonstrate your ability to convey complex information clearly and concisely. We’re looking for someone who can connect with clients and make them feel supported.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Training Brokers Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of debt and welfare benefits. Familiarise yourself with common issues clients face and the advice you can provide. This will show that you're serious about the role and ready to hit the ground running.
✨Show Your People Skills
Since this role involves working closely with clients, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully helped someone or resolved a conflict. This will highlight your ability to connect with people.
✨Be Ready to Learn
As a trainee adviser, it's important to express your eagerness to learn and develop. Be open about your willingness to undertake training and how you plan to grow in the role. This shows that you're adaptable and committed to improving your skills.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team, the outreach work, and the support you'll receive. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
