At a Glance
- Tasks: Lead clinical audits and drive quality improvements for services supporting those affected by gambling harms.
- Company: Join GamCare, a leading provider of support for gambling-related issues.
- Benefits: Enjoy 33 days annual leave, a generous pension scheme, and 24-hour employee support.
- Other info: Collaborative environment focused on inclusion and continuous learning.
- Why this job: Make a real difference in people's lives while enhancing service quality and safety.
- Qualifications: Experience in clinical audit, quality improvement, and understanding of addiction or mental health services.
The predicted salary is between 46000 - 52000 £ per year.
This is an opportunity to use your clinical, audit and quality improvement experience to influence the safety, effectiveness and consistency of services that support people affected by gambling harms. As Clinical Audit and Improvement Manager, you will lead GamCare’s clinical audit programme and play a key role in helping teams understand what is working well, where improvements are needed and how learning can be embedded in practice.
Working within the Quality and Safety Team, you will use audit findings, service data, feedback and lived experience insight to produce clear reports, practical recommendations and improvement plans that support continuous improvement across our clinical services. You will work closely with Quality Leads, Service Managers, clinical teams and People and Organisational Development colleagues to make sure learning is shared, understood and applied. This will include planning and delivering audits, thematic reviews and evaluations; developing quality improvement tools and governance resources; supporting preparation for external audits or quality reviews; and designing training, workshops and Model of Care learning sessions that help colleagues apply best practice with confidence.
This is a role for someone who can combine analytical rigour with a collaborative, supportive approach. You will help turn evidence into action, supporting teams to reflect, learn and improve while keeping the needs and experiences of people affected by gambling harms at the centre of decision‑making.
About you
You may already be working in clinical audit, quality improvement, service monitoring, clinical governance or service development within health, social care or the voluntary sector. You will bring experience of working in clinical services, ideally within addiction or mental health, and of delivering interventions such as psychosocial interventions, CBT or motivational interviewing. You will be confident interpreting service data, audit findings and quality metrics, and translating them into reports, recommendations and learning that are clear, constructive and useful.
You will understand how to engage busy clinical and operational teams, build trust and support reflective learning without losing sight of standards, risk and accountability. We are looking for someone who communicates with sensitivity and clarity, enjoys working collaboratively and can help people see quality improvement as practical, meaningful and connected to better service delivery. You will also share GamCare’s commitment to inclusion, integrity and making lived experience central to our work.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro‑rated for part‑time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24‑hour support.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Clinical Audit and Improvement Manager employer: The Training Brokers Ltd
GamCare is an exceptional employer dedicated to improving the lives of those affected by gambling harms. With a strong commitment to employee well-being, we offer generous benefits including 33 days of annual leave, a robust pension scheme, and a supportive work culture that values collaboration and continuous learning. Our London-based team thrives on inclusivity and integrity, providing ample opportunities for professional growth while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Audit and Improvement Manager
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We think you need these skills to ace Clinical Audit and Improvement Manager
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Training Brokers Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Training Brokers Ltd
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In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Training Brokers Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
