At a Glance
- Tasks: Provide expert debt and welfare benefits advice to clients and support their financial wellbeing.
- Company: Join Birmingham Settlement, a charity dedicated to creating opportunities since 1899.
- Benefits: Enjoy a competitive salary, 25 days leave, and a supportive work environment.
- Other info: Flexible working hours and outreach opportunities across Birmingham.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in advice services for the adviser role; trainees need basic knowledge and a willingness to learn.
The predicted salary is between 25000 - 30000 € per year.
Birmingham Settlement has been working since 1899 to create opportunity and choice. We invite you to join our Money Advice Team as either an experienced Debt & Welfare Benefits Adviser or a Trainee Adviser.
Salary: £30,000 per annum for experienced adviser; £25,000 per annum for trainee (review after 6 months).
Hours and benefits: 35 hours per week, 25 days annual leave, contributory pension scheme, and a supportive work environment.
As an experienced adviser you will bring a background in providing high-quality debt and welfare benefits advice to a wide range of clients. As a trainee you will have basic knowledge of debt and benefit issues, some experience in an advice or customer-facing service, and a willingness to undertake training and development.
You will be based at our Newtown office, perform outreach work across the city, and must be adaptable, communicate effectively, enjoy flexibility, and manage your own workload.
The role is part of a professional Money Advice Team that delivers specialist, holistic advice and trains staff to improve money management and financial capability across all debt and welfare benefit areas.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all community groups.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham employer: The Training Brokers Ltd
Birmingham Settlement is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, our Money Advice Team offers extensive training opportunities for both experienced advisers and trainees, ensuring that all staff are equipped to provide high-quality advice to our diverse client base. Located in the heart of Birmingham, we promote flexibility and work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that perfect role.
✨Tip Number 2
Prepare for interviews by researching Birmingham Settlement and understanding their mission. We want you to show genuine interest in their work and how you can contribute to their Money Advice Team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to debt and welfare benefits. We recommend doing mock interviews with friends or family to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant experience in debt and welfare benefits advice, even if it's from a customer-facing role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others with their financial issues and how your background makes you a great fit for our Money Advice Team.
Showcase Your Adaptability:Since the role requires flexibility and effective communication, give examples in your application of how you've successfully adapted to changing situations or communicated complex information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at The Training Brokers Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of debt and welfare benefits. Familiarise yourself with the latest policies and common issues clients face. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
Whether you're an experienced adviser or a trainee, be ready to share specific examples from your past roles. Talk about situations where you've helped clients navigate their financial challenges. This will demonstrate your practical skills and ability to connect with clients.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend or family member to get comfortable discussing these topics.
✨Emphasise Adaptability and Teamwork
Highlight your ability to adapt to different situations and work well within a team. Share examples of how you've managed your workload in previous roles and how you’ve collaborated with others to achieve common goals. This will align with the supportive environment they promote.
