At a Glance
- Tasks: Support students and staff in the library, providing resources and guidance for independent learning.
- Company: Join the Trafford & Stockport College Group, a vibrant educational community.
- Benefits: Enjoy 40 days annual leave, a generous pension scheme, and continuous professional development.
- Why this job: Make a real difference in students' lives while working in a supportive environment.
- Qualifications: Level 3 Library qualification or commitment to achieve, plus Maths and English at Level 2.
- Other info: Be part of an inclusive team dedicated to fostering success and championing diversity.
The predicted salary is between 23800 - 24400 £ per year.
Role: Library Service Facilitator (term time only)
Hours: 22 per week, part time permanent working weeks)
Salary: £23,751 – £24,429 (pro rata salary per annum- £13,812.88 to £14,207.18)
Location: Altrincham
Employer Pension Contribution: 20.8% (£4,940.28-£5, Pro Rata (£2,873.07-£2,955.09)
An opportunity has arisen for a Library Services Facilitator to join The Trafford & Stockport College Group (TSCG) and play a leading role in realising our vision to unlock the potential and foster the success of all our learners by providing effective learning spaces and resources to support independent learning.
The Role:
We are looking for someone who can work within our libraries, providing effective learning spaces and resources to support independent learning and a welcoming service for all members of the College.
You will provide support and a high quality of customer service to the users of the Library which will include good oral and written communication skills and the ability to deal tactfully with staff and students will be essential.
You will have excellent customer service skills, be organised and able to handle regular, routine tasks. You will have experience of using a range of ICT software, and a good working knowledge of Microsoft Office software.
About you:
You will provide a service to students and staff; answering queries, assisting with the use of IT and resources, and supporting students to focus on their studies.
You will deliver library inductions to both students and staff, delivering independent research and study skills sessions to groups of learners alongside teaching staff throughout the academic year.
You will also liaise with designated FE curriculum teams to ensure the library has the relevant resources for the curriculum area.
In order to be successful in this role you must have a level 3 Library or initial teaching/training qualification (e.g. PTLLS) or a commitment to achieve within two years and Maths and English at Level 2 or equivalent. A level 2 IT qualification (e.g. ECDL) would be desirable.
About TSCG: – A Great Place to Work
The Trafford & Stockport College Group has recently entered the next exciting phase of its journey through the merger with Cheadle and Marple 6th Form College. The merger will provide the Group with a unique opportunity to further shape and direct 16-19 and adult across a wider area with campuses at Altrincham, Stretford, Stockport, Cheadle and Marple.
Every year, thousands of students join us on courses that are designed to further their career prospects, enable transition to higher education or simply satisfy a desire to learn new skills and support well-being. Employment at The Trafford & Stockport College Group brings many benefits including: –
Benefits
- 40 days annual leave plus bank holidays
- Generous contributory company pension scheme (21.8% contribution amounting to (£4,940.28-£5, Pro Rata (£2,873.07-£2, annum FTE)
- Childcare discounts
- Onsite Costa
- Employee Assistance Programme
- Continuous Professional Development
- Free Parking
All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate\’s current salary, experience or qualifications.
Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity.
The Trafford & Stockport College Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.
Please note that new guidance in Keeping Children Safe in Education 2024 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which we might want to explore at interview with you. Once shortlisting has taken place, this search will be carried out for all candidates who are invited to attend an interview.
Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
This position is open to direct applicants only.
We look forward to receiving an application from you.
** This role may close early so please submit your application early to avoid disappointment **
Library Services Facilitator employer: The Trafford & Stockport College Group
Contact Detail:
The Trafford & Stockport College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Services Facilitator
✨Tip Number 1
Get to know the college! Research The Trafford & Stockport College Group and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend college events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to library services and customer support. Think about examples from your past experiences that showcase your skills and how they align with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at TSCG.
We think you need these skills to ace Library Services Facilitator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Library Services Facilitator role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since this role is all about providing excellent service, don’t forget to include examples of your customer service experience. We want to see how you've handled queries and supported users in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at The Trafford & Stockport College Group
✨Know Your Library Services
Familiarise yourself with the library services offered by The Trafford & Stockport College Group. Understand their vision and how you can contribute to providing effective learning spaces and resources. This will help you demonstrate your enthusiasm and alignment with their goals during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you dealt with queries or supported users effectively. Highlighting these experiences will show that you have the necessary skills to assist students and staff in a library setting.
✨Brush Up on ICT Knowledge
Since the role requires a good working knowledge of ICT software, make sure you're comfortable discussing your experience with various tools, especially Microsoft Office. You might even want to mention any relevant qualifications or training you've completed to reinforce your tech-savviness.
✨Prepare for Induction Scenarios
Think about how you would deliver library inductions and research skills sessions. Be ready to discuss your approach to teaching and supporting students in their studies. This will show that you're not only capable of handling routine tasks but also passionate about fostering independent learning.