Library Services Facilitator

Library Services Facilitator

Full-Time 23800 - 24400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students and staff in the library, providing resources and guidance for independent learning.
  • Company: Join The Trafford & Stockport College Group, a vibrant educational community.
  • Benefits: Enjoy 40 days annual leave, a generous pension scheme, and continuous professional development.
  • Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
  • Qualifications: Level 3 Library qualification or commitment to achieve, plus Maths and English at Level 2.
  • Other info: Be part of an inclusive team dedicated to fostering success and championing diversity.

The predicted salary is between 23800 - 24400 £ per year.

Role: Library Service Facilitator (term time only)

Hours: 22 per week, part time permanent working weeks)

Salary: £23,751 – £24,429 (pro rata salary per annum- £13,812.88 to £14,207.18)

Location: Altrincham

Employer Pension Contribution: 20.8% (£4,940.28-£5, Pro Rata (£2,873.07-£2,955.09)

An opportunity has arisen for a Library Services Facilitator to join The Trafford & Stockport College Group (TSCG) and play a leading role in realising our vision to unlock the potential and foster the success of all our learners by providing effective learning spaces and resources to support independent learning.

The Role:

We are looking for someone who can work within our libraries, providing effective learning spaces and resources to support independent learning and a welcoming service for all members of the College.

You will provide support and a high quality of customer service to the users of the Library which will include good oral and written communication skills and the ability to deal tactfully with staff and students will be essential.

You will have excellent customer service skills, be organised and able to handle regular, routine tasks. You will have experience of using a range of ICT software, and a good working knowledge of Microsoft Office software.

About you:

You will provide a service to students and staff; answering queries, assisting with the use of IT and resources, and supporting students to focus on their studies.

You will deliver library inductions to both students and staff, delivering independent research and study skills sessions to groups of learners alongside teaching staff throughout the academic year.

You will also liaise with designated FE curriculum teams to ensure the library has the relevant resources for the curriculum area.

In order to be successful in this role you must have a level 3 Library or initial teaching/training qualification (e.g. PTLLS) or a commitment to achieve within two years and Maths and English at Level 2 or equivalent. A level 2 IT qualification (e.g. ECDL) would be desirable.

About TSCG: – A Great Place to Work

The Trafford & Stockport College Group has recently entered the next exciting phase of its journey through the merger with Cheadle and Marple 6th Form College. The merger will provide the Group with a unique opportunity to further shape and direct 16-19 and adult across a wider area with campuses at Altrincham, Stretford, Stockport, Cheadle and Marple.

Every year, thousands of students join us on courses that are designed to further their career prospects, enable transition to higher education or simply satisfy a desire to learn new skills and support well-being. Employment at The Trafford & Stockport College Group brings many benefits including: –

Benefits

  • 40 days annual leave plus bank holidays
  • Generous contributory company pension scheme (21.8% contribution amounting to (£4,940.28-£5, Pro Rata (£2,873.07-£2, annum FTE)
  • Childcare discounts
  • Onsite Costa
  • Employee Assistance Programme
  • Continuous Professional Development
  • Free Parking

All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate\’s current salary, experience or qualifications.

Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity.

The Trafford & Stockport College Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.

The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.

Please note that new guidance in Keeping Children Safe in Education 2024 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which we might want to explore at interview with you. Once shortlisting has taken place, this search will be carried out for all candidates who are invited to attend an interview.

Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.

This position is open to direct applicants only.

We look forward to receiving an application from you.

** This role may close early so please submit your application early to avoid disappointment **

Library Services Facilitator employer: The Trafford & Stockport College Group

The Trafford & Stockport College Group is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional development. With generous benefits such as 40 days of annual leave, a substantial pension contribution, and continuous professional development opportunities, staff are empowered to thrive while making a meaningful impact on students' lives in the vibrant community of Altrincham. Join us in fostering a culture of excellence and inclusion, where your contributions truly matter.
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Contact Detail:

The Trafford & Stockport College Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Library Services Facilitator

✨Tip Number 1

Get to know the college! Research The Trafford & Stockport College Group and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to library services and customer support. Role-play with a friend to boost your confidence and refine your answers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at TSCG.

We think you need these skills to ace Library Services Facilitator

Customer Service Skills
Oral Communication Skills
Written Communication Skills
Organisational Skills
ICT Software Proficiency
Microsoft Office Knowledge
Teaching/Training Qualification (e.g. PTLLS)
Maths and English at Level 2 or equivalent
Level 2 IT Qualification (e.g. ECDL)
Ability to Assist with IT and Resources
Library Induction Delivery
Independent Research and Study Skills Facilitation
Collaboration with Curriculum Teams

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Library Services Facilitator role. We want to see how you can contribute to our vision of supporting independent learning!

Show Off Your Customer Service Skills: Since this role involves providing a welcoming service, don’t forget to showcase your excellent customer service skills in your application. Share examples of how you've helped others in previous roles!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role!

How to prepare for a job interview at The Trafford & Stockport College Group

✨Know Your Library Services

Familiarise yourself with the library services offered by The Trafford & Stockport College Group. Understand their vision and how you can contribute to providing effective learning spaces and resources. This will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you dealt with queries or helped users effectively. This is crucial as the role requires high-quality support for students and staff.

✨Brush Up on ICT Knowledge

Since the job involves using a range of ICT software, make sure you're comfortable with Microsoft Office and any other relevant tools. You might be asked to demonstrate your skills or discuss how you've used technology to enhance learning experiences.

✨Prepare for Induction Scenarios

As you'll be delivering library inductions and study skills sessions, think about how you would approach these tasks. Prepare a brief outline of what you would cover in an induction session, focusing on engaging students and making the information accessible.

Library Services Facilitator
The Trafford & Stockport College Group
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