At a Glance
- Tasks: Provide after-sales technical support and assist with electrical work on solar systems.
- Company: Join a growing renewable energy company focused on quality and customer care.
- Benefits: Be part of a supportive team with opportunities for career growth.
- Other info: Enjoy a varied role with site visits and hands-on work.
- Why this job: Make a real difference in renewable energy while solving problems and helping customers.
- Qualifications: Qualified Electrician with strong problem-solving and communication skills.
The predicted salary is between 45000 - 45000 £ per year.
Trade Recruit is proud to be recruiting on behalf of one of our prestigious clients based in High Wycombe. Our client is a growing renewable energy company committed to delivering high-quality solar and battery systems, backed by outstanding customer care. They believe in doing things properly, looking after people, and building a business everyone can be proud of.
They are now looking for a Technical Support Engineer (Electrician) to become the go-to person for after-sales technical support. This is a varied role combining customer-facing technical support with hands-on electrical work, ideal for someone who enjoys problem-solving and taking ownership.
Key Responsibilities- Act as the main point of contact for all after-sales technical enquiries
- Support customers with fault-finding and troubleshooting of solar PV and battery systems
- Liaise with manufacturers to resolve technical issues efficiently
- Ensure customers feel informed, supported, and well looked after
- Take ownership of issues from first contact through to resolution
- Assist installation teams on-site when required
- Carry out electrical works including wiring batteries, inverters, and associated systems
- Provide additional technical expertise and guidance to the wider team
You will effectively lead this function, with support from experienced engineers within the business.
What We're Looking For- Qualified Electrician (NVQ Level 3 or equivalent)
- Strong fault-finding and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and use initiative
- Organised, proactive, and calm under pressure
- Experience with solar PV, battery storage, or renewable energy systems
- Previous experience in a technical support or after-sales role
- Good understanding of inverter and battery technologies
This role suits someone who understands that how you support customers matters just as much as technical ability. You will be friendly, approachable, and easy to talk to; professional, polite, and well-presented; calm and reassuring when resolving issues; genuinely committed to doing a great job.
Why Join?- Join a growing and ambitious renewable energy company
- Work with a team that values quality, honesty, and professionalism
- Play a key role in shaping and improving the customer support function
- Enjoy a varied role not desk-based all day
Based in High Wycombe, Buckinghamshire. Site visits as required. Working pattern and package to be confirmed.
Final ThoughtIf you enjoy solving problems, helping people, and being trusted to run your own area while remaining part of a supportive team, this could be the perfect next step in your career.
If you're ready to take the next step in your career, click Apply Now. This is your chance to join a forward-thinking company that truly values its team.
Electrical Support Engineer in Milton Keynes employer: The Trade Group Ltd
Join a forward-thinking renewable energy company in High Wycombe that prioritises quality, honesty, and professionalism. As an Electrical Support Engineer, you'll enjoy a dynamic work environment where your problem-solving skills are valued, and you'll have the opportunity to make a real impact on customer satisfaction. With a commitment to employee growth and a supportive team culture, this role offers a rewarding career path in a rapidly expanding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Support Engineer in Milton Keynes
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughThe Trade Group Ltd's Website
Don’t forget to apply directly through The Trade Group Ltd's website for the full-time Electrical Support Engineer role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Electrical Support Engineer in Milton Keynes
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Trade Group Ltd. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at The Trade Group Ltd
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of The Trade Group Ltd.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to The Trade Group Ltd.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
