Associate Account Director

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What You’ll Do

• A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritise between a hundred different things at once.
• You love learning new technology and teaching it to others.
• You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner.
• You’re a self-starter and can set your own priorities.
• Focusing on driving growth across Tier 1 Accounts.
• Being a trusted consultant to your clients across all the teams that touch those brands.
• Work closely with the Trading team to rapidly onboard new customers.
• Work closely with Sales to identify ways to grow current accounts.
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.

Who You Are

• Extensive advertising experience and client facing experience.
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus.
• Experience managing CPA, CPC, and CPM marketing campaigns.
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
• Effective time management skills – ability to prioritise and meet deadlines.

The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.