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- Tasks: Support clients by managing ad policy inquiries and ensuring compliance with advertising standards.
- Company: The Trade Desk revolutionises global advertising with a transparent media buying platform.
- Benefits: Enjoy a dynamic work culture, inclusive environment, and opportunities for professional growth.
- Why this job: Join a globally-connected team that values creativity and diverse perspectives in a fast-paced industry.
- Qualifications: 3-5 years of experience preferred; background in Ad Tech or related fields is a plus.
- Other info: Proficiency in tools like Jira and Salesforce is beneficial; second language skills are a bonus.
The predicted salary is between 36000 - 60000 £ per year.
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
Team Overview: Ad Policy Operations is a global team that exists to empower partners and advertisers by ensuring clear, consistent, and actionable ad content policies. Our goal is to make navigating policy simple and transparent, so that brands and agencies can confidently run campaigns that align with both platform requirements and their business objectives.
Role Overview: Ad Policy Operations Analysts are the day-to-day operators that mitigate risk globally and ensure compliance with TTD policies and best practices. A typical day is spent fielding commercial team inquiries, answering policy questions as a TTD policy subject matter expert, reviewing creatives for compliance with policy, engaging with Legal and Data Privacy teams for guidance, and executing essential processes to ensure clients remain in compliance.
What you’ll do:
- Receive and triage inbound ad policy support tickets, providing best in class support to clients and commercial teams.
- Work cross functionally with colleagues from data support, legal, inventory partnerships, data partnerships, product, etc. to collaborate on policy issues.
- Maintain platform compliance by ensuring sensitive category ads adhere to content standards.
- Support cross-collaborative efforts for third party data management from a policy perspective.
- Develop strong working relationships with commercial teams and become a trusted advisor on global policy issues.
- Assist in the management of documentation on company intranet.
- Coordinate logistics for global policy training to drive awareness and understanding of various policies.
- 1st line response to commercial inquiries during normal business hours.
- Assist with weekly standup meetings.
- Support policy enforcement efforts using internal reporting and third-party scanning integrations.
Who you are:
- 3-5 years of relevant work experience, bachelor’s degree (or equivalent professional experience preferred).
- Educational and/or professional background in Ad Tech, trust and safety, data privacy, government affairs, political science, customer support and related fields preferred.
- Ability to work well in complex, ambiguous situations and find the correct solution with minimal guidance.
- Some working experience with policy application and knowledge of the ad tech space and key policy issues affecting the open internet is a plus.
- Excellent written and verbal communication skills and high attention to detail.
- Technical: proficiency in Jira, Salesforce, Confluence, Excel, OneDrive, Microsoft Office or comparable tools.
- Basic SQL, familiarity with HTML, JavaScript, VAST/VPAID desired but not required.
- Language: in addition to English proficiency, language skills in a second language are a plus.
Ad Operations Analyst employer: The Trade Desk, Inc.
Contact Detail:
The Trade Desk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ad Operations Analyst
✨Tip Number 1
Familiarise yourself with the ad tech landscape and current policy issues. Understanding the nuances of ad compliance and data privacy will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the ad operations field. Attend industry events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your technical skills, especially in tools like Jira, Salesforce, and Excel. Being proficient in these platforms will give you an edge and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully navigated complex situations, as this is crucial for the Ad Operations Analyst role.
We think you need these skills to ace Ad Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Ad Tech, data privacy, or customer support. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the ad tech industry and your understanding of policy compliance. Mention specific experiences that align with the responsibilities of the Ad Operations Analyst role.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, consider including examples of how you've effectively communicated complex information in previous positions.
Highlight Technical Proficiency: If you have experience with tools like Jira, Salesforce, or SQL, be sure to mention it. Even if you're not an expert, showing familiarity can set you apart from other candidates.
How to prepare for a job interview at The Trade Desk, Inc.
✨Know Your Ad Tech Basics
Familiarise yourself with the fundamentals of ad tech and key policy issues affecting the open internet. This knowledge will help you demonstrate your understanding of the industry during the interview.
✨Showcase Your Communication Skills
As an Ad Operations Analyst, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully navigated complex situations or resolved inquiries in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in ambiguous situations. Think of past experiences where you had to make decisions with limited guidance and be prepared to discuss them.
✨Highlight Your Technical Proficiency
Make sure to mention your experience with tools like Jira, Salesforce, and Excel. If you have any familiarity with SQL or HTML, bring that up too, as it shows your technical capability in handling ad operations.
