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- Tasks: Provide admin support for vehicle repairs and ensure top-notch customer service.
- Company: Join Trade Centre Wales, the largest independent supermarket in Wales with over 700 employees.
- Benefits: Enjoy perks like a discounted car buying scheme, cycle to work, and mental health support.
- Why this job: Be part of a dynamic team that values ambition and offers growth opportunities in the motor trade.
- Qualifications: Strong IT skills and a passion for customer service are essential.
- Other info: We support young talent in automotive repair; your career development starts here!
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Administrative support for repairing vehicles
- Scheduling, adjusting and problem-solving skills to ensure excellent customer service is maintained through our process.
- Excellent IT skills and administrative strengths to communicate internally or with customers.
WHY WORK AT TRADE CENTRE WALES?
The Trade Centre Wales is looking for motivated and professional individuals who strive for the very best level of service in a busy retail environment to join Wales's largest independent supermarket. Established in 1999 and with over 700 employees across all our Wales showrooms, we pride ourselves on offering our employees support and opportunity for growth within the motor trade and are committed to promoting a diverse and inclusive community within our workforce.
Are you ambitious, dedicated with a strong desire to develop your career? Are you enthusiastic, enjoy a dynamic, energetic environment and being rewarded well for your efforts? Do you want to be a part of a team with an appetite for success? If this sounds like the type of role you are looking for then get in touch today!
Employee Benefits:
- Discounted car buying scheme
- Cycle to work scheme
- Free eye tests and discounted glasses
- Financial wellbeing support & resources
- Mental health support & resources
- Award-winning employee benefits portal
- Market leading holiday package for our Sales team
SUPPORTING YOUNG TALENT IN THE FIELD OF AUTOMOTIVE REPAIR.
WE'D LOVE FOR YOU TO JOIN ONE OF OUR LOCATIONS
Aftersales Advisor employer: The Trade Centre Wales Ltd
Contact Detail:
The Trade Centre Wales Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially in aftersales services. Understanding common customer concerns and repair processes will help you engage confidently during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've handled customer service challenges in the past. This will demonstrate your ability to maintain excellent service under pressure.
✨Tip Number 3
Highlight your IT skills by discussing any relevant software or tools you've used in previous roles. Being tech-savvy is crucial for administrative support in this position.
✨Tip Number 4
Research Trade Centre Wales and their values. Tailoring your conversation to reflect their commitment to diversity and employee growth can set you apart as a candidate who aligns with their culture.
We think you need these skills to ace Aftersales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an Aftersales Advisor. Highlight key skills such as administrative support, problem-solving, and customer service in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the requirements of the role. Emphasise your IT skills and any previous customer service roles you have held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Trade Centre Wales and how your values align with their commitment to service and diversity.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at The Trade Centre Wales Ltd
✨Show Your Customer Service Skills
As an Aftersales Advisor, excellent customer service is key. Be prepared to share examples of how you've handled customer queries or complaints in the past, demonstrating your problem-solving skills and ability to maintain a positive experience.
✨Highlight Your IT Proficiency
Since the role requires strong IT skills, make sure to discuss your experience with relevant software or tools. Mention any specific systems you've used for scheduling or administrative tasks, as this will show your readiness for the job.
✨Demonstrate Your Team Spirit
Trade Centre Wales values teamwork, so be ready to talk about your experiences working in a team environment. Share how you contribute to group success and how you handle challenges within a team setting.
✨Express Your Ambition and Growth Mindset
The company is looking for motivated individuals who want to develop their careers. Be sure to convey your ambition and willingness to learn. Discuss your career goals and how you see this position helping you achieve them.
