At a Glance
- Tasks: Supervise bar service, create unforgettable guest experiences, and ensure top-notch quality.
- Company: Join a vibrant resort with a focus on exceptional hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace sustainability and health & safety while making lasting memories for guests.
- Why this job: Be part of a dynamic team and elevate your bartending skills in a fun environment.
- Qualifications: 12 months bar experience and a passion for cocktails and spirits.
The predicted salary is between 25000 - 30000 £ per year.
Department: Resort Bar
Responsible to: Resort Food and Beverage Manager
Responsible for: Being a Top Performer Barman
Hours: 45 hours over 5 days
Scope and General Purpose: Supervise the bar service on your shift to exceed the expectations of our guests in bar service to a five-star standard, by creating unforgettable memories and inspiring and challenging yourself to deliver them with passion.
Main Responsibilities:
- Guests & Quality: Host and coordinate the bar experience at the Bo and Muc & Whisky Bar for all guests to a +1 standard. Ensure that service is delivered with excellent product knowledge and a professional understanding of menus, cocktails, beers, spirits, wines and suppliers. Prepare bills, and process guest payments and transactions using the POS system. Communicate with guests to resolve issues and complaints to ensure satisfaction. Ensure the 'cash-up' of the takings, to record and store safely. Ensure the 'lock-up' procedure of the bar at the end of service so the building is secure and safe. Assist and co-ordinate the cleaning of bar and guest areas so that it is always of the highest order. Liaise with the Resort Food and Beverage Manager in supporting professional drinks service and knowledge. Communicate effectively with the food service team and other departments and assist when necessary or upon request by a Manager. Assist with the service of food as required to support the restaurant teams.
- Team: Assist with drinks training for the team as required by Management to influence up-selling and suggestive selling. Assist with departmental training for yourself and others when necessary. Ensure the rules for alcohol service to the team are always upheld.
- Productivity: To assist with the completion of departmental checklists, cleaning rotas and operation procedures to ensure maximum efficiency. Ensure bar stock is monitored to ensure all stock items for the bar are available and do not run out. Regularly monitor stock for quality and use by dates to ensure efficient and effective rotation and compliance.
- Health & Safety: Supervise the health and safety on shift, record and diagnose hazards. Ensure complete compliance of self and team with Health & Safety regulations. Ensure the psychological safety of all team members so they do not fear speaking to you and any other member of the team. To assist with implementation of any new policies, practices to ensure a continuous process of improvement within departments. To apply the safe service of alcohol in line with the Licensing (Scotland) Act 2005.
- Sustainability: Proactively supervise ESG on your shift in reducing energy consumption and wastage, and creative ideas for embedding the policy within your team and your department. Be able to clearly communicate our ESG policy and Earth Check to the team, guests, and suppliers.
Essential Requirements:
- At least 12 months bar experience.
- UK passport/Pre-Settled Status and/or valid visa.
- Wine Knowledge.
- Whisky and Gin Knowledge.
- Cocktail Knowledge.
- Passionate about Food.
Bar Supervisor in Inverness employer: The Torridon
As a Bar Supervisor at our prestigious resort, you will thrive in a vibrant work culture that prioritises excellence and guest satisfaction. We offer comprehensive training and development opportunities to enhance your skills, alongside competitive benefits and a supportive team environment that encourages creativity and innovation. Join us in creating unforgettable experiences for our guests while enjoying the unique advantages of working in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor in Inverness
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Torridon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Torridon
Don't be shy about reaching out to The Torridon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Supervisor in Inverness
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Torridon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Torridon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
