At a Glance
- Tasks: Create unforgettable guest experiences and support the Front of House team.
- Company: The Torridon, a world-leading hotel in stunning Scottish Highlands.
- Benefits: Live in a beautiful location, enjoy meals on duty, and receive training.
- Other info: Opportunities for career growth and team discounts available.
- Why this job: Join a passionate team and make every guest feel special.
- Qualifications: Experience in hospitality and a love for guest service.
The predicted salary is between 31500 - 38500 £ per year.
Could you make every guest feel genuinely special? We’re looking for a warm, confident and guest-focused Assistant Guest Relations Manager to help deliver exceptional experiences at The Torridon — a world-leading hotel in one of Scotland’s most spectacular locations.
This hands-on role is all about creating memorable moments, personalising guest stays, supporting VIP experiences, resolving guest feedback positively and helping the Front of House team deliver seamless, thoughtful service every day.
You’ll be organised, professional and passionate about hospitality, with great communication skills and an eye for the details that make a stay unforgettable.
You’ll be great for this role if you have:
- Front of House, guest relations or luxury hospitality experience
- A natural passion for guest service
- Confidence handling guest requests and feedback
- Strong organisation and attention to detail
- A positive, hands-on approach
- A desire to grow your hospitality career
What we offer:
- Live and work in an incredible Highland location
- Pod accommodation available
- Meals on duty and uniform provided
- Training, development and career progression
- Team discounts, wellbeing support and recognition
Join The Torridon and help us create incredible memories in a place like no other.
Front of House Manager employer: The Torridon
At The Torridon, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. As a Food and Beverage Supervisor, you will benefit from tailored training programmes, generous learning grants, and numerous promotional opportunities, all while enjoying the stunning surroundings of our 5-star establishment. With perks like free accommodation, healthy meals, and access to various activities, we ensure that our team members feel valued and inspired to create memorable experiences for our guests.
