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For Companies At a Glance
- Tasks: Assist customers at the trade counter and manage stock efficiently.
- Company: Join The Toolshed Coalisland, a family-owned business passionate about craftsmanship since 2005.
- Benefits: Enjoy competitive salary, onsite parking, and career growth opportunities.
- Why this job: Be part of a supportive team that values expertise and customer service.
- Qualifications: Must have experience in customer-facing sales and knowledge of tools; 4 GCSEs required.
- Other info: Work 40 hours a week with occasional Saturday overtime and enjoy 28 days annual leave.
The predicted salary is between 24000 - 36000 £ per year.
Key Information (Required)
Job Title:
Trade Counter Sales Assistant
Category:
Retail
Short Job Description
The Toolshed Coalisland is a family-owned company established 2005 with a passion for craftmanship and a deep understanding of the tools that make every project possible. We proudly serve many industries including construction, agriculture, automotive and engineering across Ireland. We are currently recruiting for a full-time permanent trade Counter Assistant.
Overview
Due to ongoing growth at The Toolshed Coalisland, we are looking for an experienced Trade Counter assistant to join our team. If youre passionate about customer service and have solid knowledge of tools and power tools, this is a fantastic opportunity to join a company that values expertise and teamwork.
Duties & Responsibilities
- Serving customers on the trade counter
- Maintain high standards of customer care and service throughout all interactions
- Advising customers on the right products based on their needs
- Sales order entry on the computer system
- Electronic Stock Management (stock taking, booking orders in, adding new products etc.)
- Processing payments via Card & Cash
- Placing orders with suppliers
- Raising purchase orders
- Dealing with sales enquiries via phone, email or face to face
- Merchandising in the shop & showroom
- Some manual handling
The Person
- Proven experience in a trade counter or customer-facing sales environment
- Strong product knowledge, particularly in tools and power tools
- Excellent communication skills, both written and verbal
- A proactive, customer-focused attitude with a genuine enthusiasm for helping others
- Reliable & hard working
- Must be approachable and have a positive attitude
- Must be able to use own initiative
- Willing to learn
- Ability to work both independently and as part of a supportive team
- 4 GCSEs
Desirable:
- Previous experience using Intact
The Package:
- Competitive Salary
- On the job training
- Onsite parking
- We offer opportunities for career growth within our organisation
- Hours: You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday plus occasional Saturday overtime 10:00 – 13:00
- Pension contribution
- 28 days annual leave including bank holidays additional leave after 5 years service.
To Apply:
Please click 'Apply' below
Trade Counter Sales Assistant employer: The Tool Shed Limited
Contact Detail:
The Tool Shed Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Familiarise yourself with the tools and power tools that The Toolshed Coalisland offers. Being knowledgeable about their products will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. This will demonstrate your proactive attitude and genuine enthusiasm for helping others.
✨Tip Number 3
Research The Toolshed Coalisland's values and mission. Understanding their commitment to craftsmanship and teamwork will help you align your responses during interviews, showing that you're a great fit for their culture.
✨Tip Number 4
Be ready to discuss your experience with stock management and sales order entry. Highlighting your familiarity with these processes will reassure the employer of your capability to handle the responsibilities of the role.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Trade Counter Sales Assistant position. Tailor your application to highlight your relevant experience in customer service and product knowledge.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in trade counter or customer-facing roles. Emphasise your knowledge of tools and power tools, as well as any relevant qualifications like GCSEs.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to The Toolshed Coalisland's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Tool Shed Limited
✨Show Your Product Knowledge
Make sure to brush up on your knowledge of tools and power tools before the interview. Be prepared to discuss specific products and their uses, as this will demonstrate your expertise and passion for the industry.
✨Emphasise Customer Service Skills
Since the role involves serving customers directly, highlight your previous experience in customer-facing roles. Share examples of how you've provided excellent service and resolved customer issues effectively.
✨Demonstrate Teamwork
The Toolshed Coalisland values teamwork, so be ready to discuss how you’ve successfully worked within a team in the past. Mention any collaborative projects or experiences that showcase your ability to support and uplift your colleagues.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, and growth potential within the organisation to show your genuine interest in the role.
