Team Leader in Stockport

Location: Specialist Day Service (Brinnington, Stockport)

Hours: 37.5 hours per week | Full time - Permanent

Salary: £36,040 per annum | Grade 3 – Point 7

Enhancement: Time and a quarter for weekend hours worked

Reports to: Service Manager

Required Qualification: To apply, you must have completed a QCF Level 3 in Health & Social Care or equivalent.

Flexibility: Must support Team Leaders in other Trust services when necessary across Greater Manchester.

Working pattern: Working flexibly over 5 days.

Driving licence: A current driving licence is required, held for at least 12 months.

Role Overview

Reporting to a Service Manager, you will be responsible for the day‑to‑day operational leadership of the service. You will support and develop the staff team, ensure high‑quality, person‑centred support is delivered, and promote safe, inclusive and empowering practice across both provisions. Although these services are not CQC regulated, the Team Leader will ensure practice is delivered in line with sector best practice, organisational policies, safeguarding requirements and recognised quality frameworks. You will play a key role in maintaining positive cultures, supporting staff wellbeing, and ensuring the voices, choices and rights of the people we support are central to everything we do. A crucial part of this role is also the quality assurance of our services as you must have excellent verbal and written communication skills to ensure the services are delivered to the highest standard possible.

Key Responsibilities

• Effectively & operationally manage all service resources to enable the people supported achieve optimal outcomes in safe and secure environments.
• Arrange, attend and produce accurate records of multidisciplinary meetings with other professionals and/or family liaison meetings and other stakeholders.
• Under the direction of the Service Manager develop an open, robust and participatory management culture to ensure staff have the ability and competence to undertake their full role and remit.
• Provide staff supervisions, attend team meetings, implement team development plans including planning for and releasing staff to participate in mandatory training.
• Actively assist with the selection, recruitment and retention of staff to ensure safe, nurturing and positive environments/services.
• Be effective in ensuring that standards of care and support meet and/or exceed the requirements of the people supported and their families, CQC and commissioners of the service.
• Oversee all aspects of health & safety within services, ensuring the highest standards of care and support for the people who use our services are achieved.
• Ensure the safeguarding of all individuals and follow the Together Trust’s policies and procedures.
• Ensure any/all financial elements of the service are managed effectively.
• Contribute to the strategic direction and development of the service.

Qualifications and Experience

• QCF Level 3 in Health & Social Care or equivalent (completed).
• Significant residential or community care experience supporting vulnerable individuals.
• Experience of writing behaviour support plans and risk assessments.
• Experience of providing regular, motivating supervision and development targets.
• IT skills.
• Excellent organisational skills.
• Knowledge of the policy framework for adult services and CQC regulations along with knowledge of the Social Model of Disability and issues relating to vulnerable adults.
• Experience of supporting and coaching staff, and nurturing team development.
• Ability to manage difficult and challenging situations whilst maintaining high standards of care and support.
• Ability to make a direct positive impact on the lives of the adults, and their families we support.

Benefits

• Annual leave: Full time entitlement is 27 days holiday plus 8 bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and discount platform offering discounts at high street shops, travel, insurance etc.
• Eligibility to apply for Blue Light card.
• Pride in being a real living wage employer.
• Refer a friend scheme with rewards for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of wellbeing across the organisation, including Mental Health First Aiders offering wellbeing support from trained colleagues and free weekly yoga sessions in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.

EEO Statement

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio‑economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.

Recruitment and Safety

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself). The role will involve regulated activity.