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- Tasks: Engage with customers, maintain store cleanliness, and support merchandising standards.
- Company: Join TJX Companies, a Fortune 100 leader in off-price retail with diverse opportunities.
- Benefits: Enjoy discounts, flexible schedules, and a range of health and financial benefits.
- Why this job: Be part of a vibrant team that values diversity and personal development.
- Qualifications: Excellent customer service skills and ability to work flexibly; retail experience preferred.
- Other info: Starting pay ranges from $15.00 to $15.50 per hour, based on qualifications.
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Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual\’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address
1 Commerce Way Unit 3
Location:
USA Marshalls Store 0368 Plymouth MA
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Store Associate employer: The TJX Companies, Inc.
Contact Detail:
The TJX Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Associate
✨Tip Number 1
Familiarise yourself with the TJX Companies' values and culture. Understanding their commitment to diversity, collaboration, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to demonstrate your customer service skills in real-time scenarios. Think of examples from your past experiences where you successfully handled customer interactions or resolved issues, as this is crucial for the Retail Store Associate role.
✨Tip Number 3
Be ready to discuss your flexibility and ability to adapt to changing situations. The role requires multi-tasking and responding to unexpected challenges, so showcasing your adaptability will make a strong impression.
✨Tip Number 4
Engage with current employees or reach out on platforms like LinkedIn to gain insights about the work environment and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Retail Store Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'customer experience', 'merchandising', and 'teamwork' to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to provide excellent customer service. Mention specific examples of how you've positively impacted customer experiences in previous roles.
Showcase Your Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you can handle multiple tasks and adapt to changing situations, as these are key qualities for the Retail Store Associate role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The TJX Companies, Inc.
✨Showcase Your Customer Service Skills
As a Retail Store Associate, your ability to engage with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to handle various situations.
✨Demonstrate Flexibility
The role requires a flexible schedule, so be ready to discuss your availability. Mention any previous experiences where you adapted to changing circumstances or took on different responsibilities.
✨Emphasise Teamwork and Collaboration
TJX values a positive store culture. Be prepared to talk about how you've worked effectively with peers and supervisors in the past, and how you contribute to a supportive team environment.
✨Prepare for Operational Questions
Familiarise yourself with retail operations, including merchandising standards and loss prevention practices. Be ready to answer questions about how you would maintain store cleanliness and uphold company policies.
