At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and support merchandising standards.
- Company: Join TJX Companies, a Fortune 100 leader in off-price retail with diverse opportunities.
- Benefits: Enjoy discounts, flexible schedules, and a range of health and financial benefits.
- Why this job: Be part of a vibrant team that values diversity and personal development.
- Qualifications: Excellent customer service skills and ability to work flexibly; retail experience preferred.
- Other info: Entry-level, part-time role with competitive pay starting at $15.00 per hour.
Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc..
HomeGoods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Opportunity
Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual\’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail
Address
1 Commerce Way Unit 2
Location: USA HomeGoods Store 0337 Plymouth MA
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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Retail Merchandise Associate employer: The TJX Companies, Inc.
Contact Detail:
The TJX Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Merchandise Associate
✨Tip Number 1
Familiarise yourself with the TJX Companies' values and culture. Understanding their commitment to diversity, collaboration, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to demonstrate your customer service skills in real-time scenarios. Think of examples from your past experiences where you successfully handled customer interactions or resolved issues, as this is crucial for the Retail Merchandise Associate role.
✨Tip Number 3
Be ready to discuss your flexibility and ability to adapt to changing situations. The role requires a willingness to work in various areas of the store, so showcasing your adaptability will make you stand out.
✨Tip Number 4
Show enthusiasm for the retail environment and a passion for helping customers. Your positive attitude can be a key factor in landing the job, as TJX values employees who contribute to a vibrant store culture.
We think you need these skills to ace Retail Merchandise Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Merchandise Associate position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service skills, retail experience, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at TJX Companies and how your skills can contribute to their team culture and customer experience goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at The TJX Companies, Inc.
✨Showcase Your Customer Service Skills
As a Retail Merchandise Associate, excellent customer service is key. Be prepared to share examples of how you've successfully engaged with customers in the past, demonstrating your ability to create a positive shopping experience.
✨Demonstrate Flexibility
The role requires a flexible schedule, so be ready to discuss your availability and willingness to adapt to changing business needs. Highlight any previous experiences where you successfully managed unexpected situations.
✨Emphasise Teamwork and Collaboration
TJX values a collaborative work environment. Share instances where you've worked effectively as part of a team, showcasing your ability to support peers and contribute to a positive store culture.
✨Prepare for Operational Standards Questions
Familiarise yourself with retail operational standards, including merchandising procedures and loss prevention practices. Be ready to discuss how you would uphold these standards in your daily tasks.