Regional Trade Compliance Manager

TJX is an exciting place to work, and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us.

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You will be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you are working in our Distribution Centers, Corporate Offices, or Retail Stores - TK Maxx & Homesense, you will find abundant opportunities to learn, thrive, and make an impact.

We are looking for a Regional Trade Compliance Manager to join the team based out of our Watford Office, representing the TJX USA Trade Compliance team in Europe and our Asia-Pacific regions. Working closely with our USA Team, the Trade Compliance Manager will be responsible for leading and driving the development, implementation, and maintenance of importing strategies, processes, and procedures, as well as controls and systems applications to ensure the smooth flow of imported merchandise into the US market. They will ensure supply chain efficiency and compliance while mitigating risks to avoid fines, penalties, and improve business margins and outcomes.

Once in role, the successful applicant will be the subject matter expert and provide technical guidance and training to peers and business partners within TJX's global network on critical import trade compliance topics, including:

• US Customs Harmonized Tariff classification and duty determination
• US Customs and Partner Government Agency regulations and import requirements
• Free trade / preferential duty treatment, and tariff programs

Key Responsibilities:

• Responsible for assigned workstreams, procedures, and systems applications to ensure compliance with US import requirements.
• Oversee 3rd party vendors and processes related to gathering information needed for classification and import entry clearance/filing declarations, including TJX special buys.
• Actively lead continuous process improvement strategies to improve operational efficiency, reduce costs, and increase compliance.
• Identify and resolve non-compliance and exceptions with partners, addressing root cause issues to maintain import readiness, mitigate risks, and avoid additional import costs.
• Maintain and foster relations with internal and external business partners to ensure alignment and compliance.
• Support, inform, and educate business partners, as the subject expert, in areas of newness or complex importing requirements.
• Identify and execute opportunities related to merchant sourcing trends and drive for improved guidance materials related to Customs tariffs and Import requirements.
• Prepare and deliver operational and strategic meetings.
• Lead key Trade Compliance initiatives and projects related to the design of new processes, procedures, and operating system solutions to enable compliance and efficiency for existing and new import regulations.
• Identify and advocate for systems applications needed to foster operational efficiency.
• Define and establish analytical tools and metrics required to monitor operational execution and performance for completeness, accuracy, and compliance with import requirements.
• Responsible for designing, analyzing, and reporting on 3rd party spend, forecasting, KPIs, and other metrics.
• Support associates with talent development for future growth.
• Oversee contractors to support workload as needed.

Key Skills, Knowledge & Experience:

• Relevant qualification or substantial experience in Trade Compliance, Customs Compliance, Import regulations/requirements.
• Experience in managing a team and 3rd Party Service Providers.
• Motivation and aptitude to cultivate knowledge of US Import.
• Experience working in a fast-paced global supply chain, across different time zones and cultures.
• Continuous improvement mindset and strategic thinking.
• Strong communication, organizational skills, attention to detail, and curiosity with excellent problem-solving capabilities.
• Experience in communicating, influencing, and negotiating with multiple stakeholders at different levels.
• Analytical skills and knowledge with various office software applications (Excel, Power BI Dashboarding).

As proud as we are of our past success, it is our future that excites us most. We strive to provide opportunities for growth, recognition, and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

Address: 73 Clarendon Road Location: EUR Home Office Watford GB