At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join a dynamic team at The Timber Group, where ambition meets collaboration.
- Benefits: Enjoy 31 days of holiday, performance bonuses, and discounts on top brands.
- Other info: Flexible working options and training programmes available for your growth.
- Why this job: Make a real impact by building lasting relationships and enhancing customer experiences.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 25000 - 30000 € per year.
Connect with Customers. Share Your Know-How. Help Build Something Great. We are an ambitious company and our people reflect that, we strive to always do things better tomorrow than we did today so we can be the first choice for our customers and our colleagues who want a winning place to work. We are a company where people are recognised, remembered, and respected. In return it’s our people who earn the trust of our customers, their colleagues and our communities alike. Our loyal customer base is built on strong relationships which have been developed because our colleagues listen to their needs, exceed their expectations and send them home happy.
We’re looking for a Sales Person to join the team at our TTG Hoddesdon branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you’ll be doing:
- Building connections – with customers in person, over the phone, and in the branch or yard, providing expert advice
- Creating tailored solutions – preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly – managing essential admin efficiently
- Offering guidance – with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience – maintaining well‑stocked, inviting displays
- Collaborating – across the branch with your colleagues, including yard and counter sales, to support the team
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind and there’s no judgment in asking.
What you’ll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You’ll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn’t essential. If you enjoy helping customers, have an interest in timber and are keen to learn, we’ll give you all the training and support you need to grow and succeed in the role. The right person will also bring strong timekeeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What’s in it for you:
We believe great work should be recognised and rewarded. Here’s what you can expect:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on‑the‑job training and opportunities to work towards recognised qualifications, including apprenticeships.
Internal Sales Person employer: The Timber Group
At The Timber Group in Hoddesdon, we pride ourselves on being an ambitious employer that values our people and their contributions. Our supportive work culture fosters strong relationships with customers and colleagues alike, while offering extensive training and development opportunities to help you grow in your career. With competitive benefits including a generous holiday allowance, performance bonuses, and discounts across various retailers, we ensure that our employees feel recognised and rewarded for their hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Person
✨Tip Number 1
Get to know the company before your interview! Research The Timber Group, their values, and what makes them tick. This way, you can tailor your conversation to show how you fit right in with their ambitious culture.
✨Tip Number 2
Practice your people skills! Since this role is all about building connections, think of some scenarios where you can demonstrate your customer service experience. Role-play with a friend or family member to get comfortable with those conversations.
✨Tip Number 3
Be ready to share your passion for timber! If you have any personal experiences or interests related to building materials, bring them up during your chat. It shows genuine enthusiasm and helps you stand out as a candidate who’s eager to learn.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, inquire about flexible working options or training opportunities. It shows you’re serious about your growth and want to be a part of their team long-term. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Person
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share your enthusiasm for helping customers and any relevant experiences that highlight your strengths.
Tailor Your Application:Make sure to customise your application to fit the Internal Sales Person role. Highlight your customer service experience and any knowledge of building materials, even if it's just a keen interest. We love seeing how you can connect with our customers!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your skills and experiences, so we can quickly see what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at TTG Hoddesdon!
How to prepare for a job interview at The Timber Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the Timber Group. Being able to discuss specific building materials and their benefits will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully helped customers. Highlight how you listened to their needs and exceeded their expectations. This will demonstrate that you understand the importance of building strong relationships, which is key for this role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of both customers and colleagues.
✨Be Open About Flexibility
Since the company is open to discussing flexible working options, don’t hesitate to bring this up during your interview. It shows that you’re proactive and willing to find a working arrangement that suits both you and the team.
