At a Glance
- Tasks: Join a dedicated team to deliver exceptional customer service in sales.
- Company: Respected leader in building supplies and plant hire across the UK.
- Benefits: Competitive salary up to £27,000 with excellent benefits and no weekend work.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a real impact by enhancing customer experiences in a dynamic environment.
- Qualifications: Experience in customer service or sales, with strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
LOCATION: Based on site near Haydock, St Helens
HOURS OF WORK: Monday to Friday (no weekends) 07:30 - 17:00
SALARY: Package to £27,000 plus excellent benefits
THE COMPANY
Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry - servicing construction, logistics and civil engineering projects across the UK.
THE ROLE
This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers - looking after all aspects of their experience. You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.
THE PERSON
In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services - ideally in a contact or call centre / hire desk / inside sales / customer service environment. You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations. As a strong team player you will be able to work well with a small, dedicated team.
THE PACKAGE
LOCATION: The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge.
Seniority level: Associate
Employment type: Full-time
Job function: Sales and Customer Service
Industries: Equipment Rental Services, Wholesale Building Materials, and Building Construction
INSIDE SALES - Building Supplies / Plant Hire / Hire Desk in Sussex employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSIDE SALES - Building Supplies / Plant Hire / Hire Desk in Sussex
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience aligns with their needs. Highlight your skills in communication and account handling to make a lasting impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of inside sales.
We think you need these skills to ace INSIDE SALES - Building Supplies / Plant Hire / Hire Desk in Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Inside Sales in Building Supplies. Highlight your customer service experience and any relevant skills that match the job description, like communication and account handling.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in customer service makes you a perfect fit for the team.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've exceeded customer expectations or improved processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Thrive Hive
✨Know Your Products
Before the interview, make sure you have a solid understanding of the building supplies and plant hire products the company offers. Familiarise yourself with their features and benefits, as well as any recent projects they’ve been involved in. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your communication skills and ability to handle accounts effectively.
✨Be Ready for Role-Play Scenarios
In sales interviews, it’s common to encounter role-play scenarios. Practice how you would handle a difficult customer or negotiate a sale. This will not only demonstrate your sales skills but also your ability to think on your feet and adapt to different situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows that you’re genuinely interested in the position and helps you determine if it’s the right fit for you.