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- Tasks: Be the go-to person for customer support and keep sales operations running smoothly.
- Company: Join a friendly, fast-paced sales team in the building and construction sector.
- Benefits: Competitive salary, salary review after probation, and excellent benefits.
- Why this job: Make a real impact by supporting customers and colleagues in a dynamic environment.
- Qualifications: Previous sales experience, strong communication skills, and IT proficiency.
- Other info: Ongoing learning and development opportunities in a supportive team culture.
The predicted salary is between 27000 - 37800 £ per year.
Location: Southampton - on site Monday–Friday, 7:30am–5pm
Reference: 1M26006
Package: £27,000 (with additional salary review after probation) + excellent benefits
The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Southampton. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.
Why you’ll love this role:
You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.
What you’ll be doing day-to-day:
- Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
- Building strong relationships across the business and with external partners.
- Resolving queries quickly and professionally, ensuring great customer experiences every time.
- Sourcing and pricing materials and preparing competitive quotations using the CRM system.
- Processing orders accurately and efficiently.
- Supporting field-based sales representatives whenever needed.
- Preparing and posting product samples and helping with general office duties to keep the department running smoothly.
What we’re looking for:
- Previous experience in a sales role — ideally within the building or construction industry.
- Confident communicator (written and verbal) with a naturally proactive, positive approach.
- Strong IT skills including Outlook, Word and Excel.
- A highly organised multitasker with excellent attention to detail.
- A team player who’s also capable of managing their own workload independently.
- Knowledge of aggregates or construction materials would be a bonus, but not essential.
Why join?
Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life.
Sales & Customer Service Admin in Southampton employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Admin in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the building and construction sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills match what they’re looking for. Practise common interview questions so you can showcase your experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show you’re serious about joining the team.
We think you need these skills to ace Sales & Customer Service Admin in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales & Customer Service Admin role. Highlight any relevant experience in sales or customer service, especially if it's in the building or construction sector. We want to see how you can be the heartbeat of our sales office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for our team. Don't forget to mention your proactive approach and how you can support both customers and colleagues.
Show Off Your IT Skills: Since strong IT skills are a must, make sure to list your proficiency with Outlook, Word, and Excel clearly. If you've used any CRM systems before, give us the details! We love seeing candidates who are tech-savvy and ready to keep operations slick.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our friendly, fast-paced sales team in Southampton!
How to prepare for a job interview at The Thrive Hive
✨Know Your Stuff
Before the interview, make sure you brush up on the building and construction sector. Familiarise yourself with common materials and processes. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Sales & Customer Service Admin, communication is key. Prepare examples of how you've effectively handled customer queries or supported colleagues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. You might want to share specific tools or methods you use to keep track of orders and communications. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
