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- Tasks: Be the heartbeat of the sales office, supporting customers and keeping operations smooth.
- Company: Join a friendly, fast-paced team in the building and construction sector.
- Benefits: £27,000 salary with reviews, plus excellent benefits and growth opportunities.
- Why this job: Make a real impact by providing top-notch customer support and building strong relationships.
- Qualifications: Sales experience preferred; strong communication and IT skills are essential.
- Other info: Enjoy a supportive culture focused on learning and development.
The predicted salary is between 27000 - 37800 £ per year.
Sales Coordinator / Sales Administrator – Building & Construction Sector
Location: Southampton - on site Monday–Friday, 7:30am–5pm
Package: £27,000 (with additional salary review after probation) + excellent benefits
The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Southampton. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.
Why you'll love this role
You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.
What you'll be doing day-to-day
- Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
- Building strong relationships across the business and with external partners.
- Resolving queries quickly and professionally, ensuring great customer experiences every time.
- Sourcing and pricing materials and preparing competitive quotations using the CRM system.
- Processing orders accurately and efficiently.
- Supporting field-based sales representatives whenever needed.
- Preparing and posting product samples and helping with general office duties to keep the department running smoothly.
What we're looking for
- Previous experience in a sales role — ideally within the building or construction industry.
- Confident communicator (written and verbal) with a naturally proactive, positive approach.
- Strong IT skills including Outlook, Word and Excel.
- A highly organised multitasker with excellent attention to detail.
- A team player who’s also capable of managing their own workload independently.
- Knowledge of aggregates or construction materials would be a bonus, but not essential.
Why join?
Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life.
Customer Service / Administrator / Sales Admin in Southampton employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Administrator / Sales Admin in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the building and construction sector. Attend industry events or join relevant online groups to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can help them thrive. Practise common interview questions so you can showcase your customer service and organisational skills with confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show you’re serious about joining a team that values support and growth.
We think you need these skills to ace Customer Service / Administrator / Sales Admin in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Coordinator. Highlight any relevant experience in customer service or sales, especially if it’s in the building or construction sector. We want to see how you can be the heartbeat of our sales office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for this role. Don’t forget to mention your proactive approach and how you can support both customers and colleagues.
Show Off Your IT Skills: Since strong IT skills are a must, make sure to list your proficiency with Outlook, Word, and Excel clearly. If you’ve used any CRM systems before, give us the details! We love seeing candidates who are tech-savvy and ready to keep operations slick.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our friendly team in Southampton!
How to prepare for a job interview at The Thrive Hive
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Coordinator position. Familiarise yourself with the responsibilities mentioned in the job description, like handling customer queries and supporting sales reps. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Service/Administrator, strong communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Practising common interview questions can also help you articulate your thoughts clearly and confidently during the interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Think of specific instances where you successfully managed multiple tasks or projects. You could even bring a planner or a digital tool to show how you keep track of your responsibilities, which will impress them with your proactive approach.
✨Research the Company Culture
Understanding the company’s culture can give you an edge. Look into their values and what they prioritise in their team. During the interview, mention how you resonate with their commitment to support and growth, showing that you’re not just a fit for the role but for the team as well.
