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- Tasks: Be the heartbeat of the sales office, supporting customers and field sales reps.
- Company: Join a friendly, fast-paced team in a thriving builders merchants.
- Benefits: £30,000 salary with excellent benefits and growth opportunities.
- Why this job: Make a real impact by ensuring smooth operations and great customer experiences.
- Qualifications: Sales experience preferred; strong communication and IT skills required.
- Other info: Supportive culture focused on learning, development, and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Package: £30,000 (salary review after probation) + excellent benefits
The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Purley. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.
Why you’ll love this role
You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.
What you’ll be doing day-to-day
- Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
- Building strong relationships across the business and with external partners.
- Resolving queries quickly and professionally, ensuring great customer experiences every time.
- Sourcing and pricing materials and preparing competitive quotations using the CRM system.
- Processing orders accurately and efficiently.
- Supporting field-based sales representatives whenever needed.
- Preparing and posting product samples and helping with general office duties to keep the department running smoothly.
What we’re looking for
- Previous experience in a sales role — ideally within the building or construction industry.
- Confident communicator (written and verbal) with a naturally proactive, positive approach.
- Strong IT skills including Outlook, Word and Excel.
- A highly organised multitasker with excellent attention to detail.
- A team player who’s also capable of managing their own workload independently.
- Knowledge of aggregates or construction materials would be a bonus, but not essential.
Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life. Applicants must be eligible to work in the UK. Our client is committed to equality, diversity and inclusion at every stage of employment.
Sales Administrator - Builders Merchants employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator - Builders Merchants
✨Tip Number 1
Network like a pro! Reach out to your connections in the building or construction industry. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common sales scenarios. Show them you’re not just a great fit on paper, but also in person.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you shine, and it’s the best way to ensure your application gets noticed.
We think you need these skills to ace Sales Administrator - Builders Merchants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your previous sales experience, especially if it's in the building or construction industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for our team. Don’t forget to mention your proactive approach and how you can keep things running smoothly.
Show Off Your IT Skills: Since strong IT skills are a must, make sure to mention your proficiency with Outlook, Word, and Excel. If you've used any CRM systems before, give us the details! We love seeing candidates who are tech-savvy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Thrive Hive
✨Know Your Stuff
Before the interview, brush up on your knowledge of the building and construction industry. Familiarise yourself with common materials and terms, as this will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Sales Administrator, you'll be the first point of contact for customers. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as friendly and knowledgeable.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Think about times when you’ve juggled customer queries, order processing, and supporting sales reps. Being able to share these experiences will highlight your multitasking abilities and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.