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For Companies At a Glance
- Tasks: Join a dynamic team as a sales negotiator, ensuring top-notch customer experiences.
- Company: Work with a leading company in construction and civil engineering across the UK.
- Benefits: Enjoy a competitive salary of up to £27,000 plus excellent benefits and no weekend work.
- Why this job: Be part of a supportive team culture while making a real impact in customer service.
- Qualifications: Ideal candidates should have a background in customer service or sales, with strong communication skills.
- Other info: The role is based on-site near Haydock, easily commutable from various locations.
The predicted salary is between 23000 - 30000 £ per year.
INSIDE SALES – BUILDING SUPPLIES / PLANT HIRE
LOCATION: Based on site near Haydock, St Helens
HOURS OF WORK: Monday to Friday (no weekends) 07:30 – 17:00
SALARY: Package to £27,000 plus excellent benefits
REFERENCE: TI25003
KEYWORDS: CUSTOMER SERVICE, CONTACT CENTRE, CUSTOMER EXPERIENCE, PLANT HIRE, BUILDING SUPPLIES, MERCHANTS, COMMUNICATION, ACCOUNT HANDLING, KPI’S, CONSTRUCTION, CIVIL ENGINEERING, CRM, ADMINISTRATION, INSIDE SALES, HIRE DESK
THE COMPANY
Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry – servicing construction, logistics and civil engineering projects across the UK.
THE ROLE
This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers – looking after all aspects of their experience.
You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.
THE PERSON
In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services – ideally in a contact or call centre / hire desk / inside sales / customer service environment.
You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations. As a strong team player you will be able to work well with a small, dedicated team.
THE PACKAGE
LOCATION: The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales and Customer Service
- Industries: Equipment Rental Services, Wholesale Building Materials, and Building Construction
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INSIDE SALES - Building Supplies / Plant Hire / Hire Desk employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
✨Tip Number 1
Familiarise yourself with the building supplies and plant hire industry. Understanding the products and services offered will help you engage more effectively with potential customers during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a sales context. Be prepared to discuss specific examples of how you've exceeded customer expectations in previous roles.
✨Tip Number 3
Network with professionals in the construction and civil engineering sectors. Attend local events or join online forums to connect with people who can provide insights or even referrals for the role.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock account handling scenario. This will show your potential employer that you can manage multiple customer accounts efficiently, which is crucial for this position.
We think you need these skills to ace INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and any specific roles related to inside sales or plant hire. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've exceeded customer expectations in previous roles, and express your enthusiasm for working with the company.
Highlight Relevant Skills: In your application, emphasise skills such as communication, account handling, and organisation. Provide examples of how you've successfully managed customer accounts or worked in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Thrive Hive
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide in the building supplies and plant hire sectors. This will help you tailor your answers and show genuine interest.
✨Highlight Customer Service Skills
Since the role focuses on customer experience, be prepared to discuss your previous customer service roles. Share specific examples of how you've exceeded customer expectations and handled challenging situations effectively.
✨Demonstrate Teamwork
As a strong team player is essential for this position, think of examples where you've successfully collaborated with others. Emphasise your ability to work within a small, dedicated team and how you contribute to a positive team dynamic.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team structure, or growth opportunities. This shows your enthusiasm and helps you assess if the company is the right fit for you.
