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For Companies At a Glance
- Tasks: Join a dynamic team as a sales negotiator, ensuring top-notch customer service.
- Company: Work with a leading company in construction and civil engineering across the UK.
- Benefits: Enjoy a competitive salary of up to £27,000 plus excellent benefits and no weekend work.
- Why this job: Be part of a supportive team culture while making a real impact on customer experiences.
- Qualifications: Ideal candidates should have customer service experience, preferably in sales or contact centres.
- Other info: The role is based near Haydock, easily accessible from various locations.
The predicted salary is between 23000 - 30000 £ per year.
LOCATION: Based on site near Haydock, St Helens
HOURS OF WORK: Monday to Friday (no weekends) 07:30 - 17:00
SALARY: Package to £27,000 plus excellent benefits
THE COMPANY
Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry - servicing construction, logistics and civil engineering projects across the UK.
THE ROLE
This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers - looking after all aspects of their experience. You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.
THE PERSON
In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services - ideally in a contact or call centre / hire desk / inside sales / customer service environment. You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations. As a strong team player you will be able to work well with a small, dedicated team.
THE PACKAGE
LOCATION: The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge.
Seniority level: Associate
Employment type: Full-time
Job function: Sales and Customer Service
Industries: Equipment Rental Services, Wholesale Building Materials, and Building Construction
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
✨Tip Number 1
Familiarise yourself with the building supplies and plant hire industry. Understanding the products and services offered will help you engage more effectively with potential customers during your interactions.
✨Tip Number 2
Brush up on your customer service skills, especially in a sales context. Practice active listening and effective communication techniques to ensure you can handle customer inquiries and concerns with ease.
✨Tip Number 3
Network with professionals in the construction and civil engineering sectors. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and job referrals.
✨Tip Number 4
Prepare for potential role-play scenarios during interviews. Being able to demonstrate how you would handle specific customer situations can showcase your problem-solving skills and customer-centric approach.
We think you need these skills to ace INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and any specific roles related to inside sales or plant hire. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've exceeded customer expectations in previous roles, and express your enthusiasm for working with the company.
Highlight Relevant Skills: In your application, emphasise skills such as communication, account handling, and organisation. These are crucial for the role and should be clearly demonstrated through your experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Thrive Hive
✨Know Your Products
Familiarise yourself with the building supplies and plant hire products that the company offers. Being able to discuss these confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and exceeded customer expectations, as this is crucial for the inside sales position.
✨Showcase Teamwork Abilities
Since the role involves working within a small team, be ready to discuss your experiences collaborating with others. Emphasise your ability to communicate effectively and support your colleagues to achieve common goals.
✨Understand Key Performance Indicators (KPIs)
Research what KPIs are relevant to the inside sales role and be prepared to discuss how you have met or exceeded them in previous positions. This will demonstrate your understanding of the sales process and your commitment to achieving targets.
