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For Companies At a Glance
- Tasks: Join a small team as a sales negotiator, ensuring top-notch customer service.
- Company: Work with a respected company in construction and civil engineering across the UK.
- Benefits: Enjoy a competitive salary of up to £27,000 plus excellent benefits and no weekend work.
- Why this job: Be part of a dedicated team and make a real impact on customer experiences.
- Qualifications: Previous customer service experience is essential; be personable and driven.
- Other info: The role is based on-site near Haydock, with easy commutes from surrounding areas.
The predicted salary is between 21600 - 37800 £ per year.
LOCATION: Based on site near Haydock, St Helens
HOURS OF WORK: Monday to Friday (no weekends) 07:30 - 17:00
SALARY: Package to £27,000 plus excellent benefits
THE COMPANY
Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry - servicing construction, logistics and civil engineering projects across the UK.
THE ROLE
This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers - looking after all aspects of their experience. You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.
THE PERSON
In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services - ideally in a contact or call centre / hire desk / inside sales / customer service environment. You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations. As a strong team player you will be able to work well with a small, dedicated team.
THE PACKAGE
To £27,000 Package + Excellent benefits
LOCATION
The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge.
INSIDE SALES - Building Supplies / Plant Hire / Hire Desk employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
✨Tip Number 1
Familiarise yourself with the building supplies and plant hire industry. Understanding the products and services offered will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a contact centre environment. Practice handling various customer scenarios to show that you can maintain exceptional service levels under pressure.
✨Tip Number 3
Network with professionals in the construction and civil engineering sectors. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities within the industry.
✨Tip Number 4
Prepare for role-specific questions by thinking about your past experiences in sales and customer service. Be ready to discuss how you've exceeded customer expectations and handled challenging situations effectively.
We think you need these skills to ace INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, inside sales, or contact centre roles. Use keywords from the job description, such as 'customer experience', 'account handling', and 'KPI’s' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to exceed customer expectations. Mention specific examples from your past experiences that demonstrate your skills in communication and organisation.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as teamwork, communication, and administration. Make sure to relate these skills back to how they will benefit the company and enhance the customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at The Thrive Hive
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer service, be prepared to discuss your previous experiences in this area. Share specific examples of how you've handled customer inquiries or resolved issues, highlighting your ability to exceed customer expectations.
✨Demonstrate Teamwork
As a strong team player is essential for this position, think of instances where you've successfully collaborated with colleagues. Be ready to explain how you contribute to a positive team environment and support your teammates.
✨Familiarise Yourself with the Industry
Research the building supplies and plant hire industry before your interview. Understanding key terms and current trends will show your genuine interest in the role and help you engage more effectively with the interviewer.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your enthusiasm for the role and helps you assess if the company culture aligns with your values and work style.
