At a Glance
- Tasks: Join a small team as a sales negotiator, delivering top-notch customer service.
- Company: Work with a respected leader in building supplies and plant hire across the UK.
- Benefits: Enjoy a competitive salary of up to £27,000 plus excellent benefits.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Ideal candidates have customer service experience, especially in contact centers or sales.
- Other info: No weekends! Work Monday to Friday, 07:30 - 17:00.
The predicted salary is between 21600 - 37800 £ per year.
INSIDE SALES – BUILDING SUPPLIES / PLANT HIRE
LOCATION : Based on site near Haydock, St Helens
HOURS OF WORK : Monday to Friday (no weekends) 07:30 – 17:00
SALARY : Package to £27,000 plus excellent benefits
REFERENCE : TI25003
KEYWORDS : CUSTOMER SERVICE, CONTACT CENTRE, CUSTOMER EXPERIENCE, PLANT HIRE, BUILDING SUPPLIES, MERCHANTS, COMMUNICATION, ACCOUNT HANDLING, KPI’S, CONSTRUCTION, CIVIL ENGINEERING, CRM, ADMINISTRATION, INSIDE SALES, HIRE DESK
THE COMPANY
Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry – servicing construction, logistics and civil engineering projects across the UK
THE ROLE
This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers – looking after all aspects of their experience.
You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.
THE PERSON
In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services – ideally in a contact or call centre / hire desk / inside sales / customer service environment.
You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations.
As a strong team player you will be able to work well with a small, dedicated team.
THE PACKAGE
To £27,000 Package + Excellent benefits
LOCATION
The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge
INSIDE SALES - Building Supplies / Plant Hire / Hire Desk employer: The Thrive Hive
Contact Detail:
The Thrive Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
✨Tip Number 1
Familiarize yourself with the building supplies and plant hire industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your customer service experience, especially in a contact center or sales environment. Be prepared to share specific examples of how you've exceeded customer expectations in previous roles.
✨Tip Number 3
Showcase your communication skills by practicing common sales scenarios. Being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Research the company and its values. Understanding their mission and how they operate will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace INSIDE SALES - Building Supplies / Plant Hire / Hire Desk
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inside Sales position. Understand the key responsibilities and required skills, such as customer service experience and account handling.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, sales, or contact center roles. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to exceed customer expectations. Mention specific examples from your past experiences that demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Thrive Hive
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight how you went above and beyond to exceed customer expectations.
✨Demonstrate Teamwork
As a strong team player is essential for this position, think of instances where you collaborated effectively with colleagues. Discuss how you contributed to a positive team environment and achieved common goals together.
✨Familiarize Yourself with the Industry
Research the building supplies and plant hire industry to understand current trends and challenges. This knowledge will help you engage in meaningful conversations during the interview and show your genuine interest in the field.
✨Prepare for Role-Specific Questions
Anticipate questions related to inside sales, account handling, and CRM systems. Be ready to discuss your experience with these tools and how you can leverage them to enhance customer experience and meet KPIs.