At a Glance
- Tasks: Provide first line IT support and assist with second line issues while travelling across the UK.
- Company: Established business with a focus on team development and growth.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Exciting role with opportunities for career advancement and travel.
- Why this job: Gain hands-on experience in IT support and grow your skills in a dynamic environment.
- Qualifications: Experience in laptop repairs and knowledge of Office 365 or Active Directory.
IT Support Technician Location: Dewsbury (with frequent UK travel) An established business is looking for an IT Support Technician to join their IT team based in Dewsbury. You'll take ownership of first line support while also assisting the IT service desk with second line support. This is a genuine development role, offering the successful candidate the opportunity to upskill and grow alongside an established team. Please note the position involves frequent travel across the UK to depot sites. Key Responsibilities Support end users via helpdesk tools and telephone Configuration and implementation of hardware and software Liaise with third party software and hardware support companies Contribute to the development and documentation of solutions, processes and procedures Laptop builds and repairs Administration of the mobile phone suite What You'll Need Experience of building and repairing laptops Prior experience across both 1st and 2nd line support Any knowledge of Office 365 or Active Directory Strong stakeholder management skills Ability to work independently Willingness and ability to travel across the UK What's on Offer A competitive basic salary and p...
IT Support Technician employer: The Thrive Hive Talent Group Limited
Join a company that values its engineers and fosters a supportive work culture, where your skills are respected and your contributions matter. With competitive salaries, an annual bonus, and a comprehensive benefits package, this role offers not just a job but a chance to grow within a close-knit team dedicated to quality workmanship and customer satisfaction. Located in Surrey, you'll have the opportunity to work on diverse projects while being part of a business that prioritises genuine relationships and employee development.
Contact Details:
The Thrive Hive Talent Group Limited Recruitment Team
We think you need these skills to ace IT Support Technician
First Line Support
Second Line Support
Helpdesk Tools
Hardware Configuration
Software Implementation
Stakeholder Management
Laptop Building
