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- Tasks: Provide excellent customer service and coordinate with the Sales Manager in a busy office.
- Company: Join a dynamic team in a relaxed yet fast-paced environment.
- Benefits: Full-time position with training provided and opportunities for growth.
- Why this job: Make a real impact by maximising revenue and delivering outstanding service.
- Qualifications: Strong customer service skills and a willingness to learn are essential.
- Other info: Full driving licence required; enjoy a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
This position is an office-based role within a busy but relaxed atmosphere. We are looking for applicants who are well presented with excellent customer service skills and a professional manner. If you are comfortable in customer service and sales situations, can co-ordinate and work alongside the Sales Manager within the business, then you are the person we are looking for.
Working as part of a team in a very busy and fast-paced non-mechanical office, you will provide a prompt and efficient service to customers both internal and external. Your goal will be to maximise all revenue opportunities, administer all associated paperwork, and provide outstanding customer service at all times. This position is permanent and full-time; experience in the construction sector is not essential, as all training is provided to support your success in the role. However, strong customer service and communication skills are essential, alongside the willingness to work within a busy and reactive environment.
Responsibilities:
- Deal with telephone, email and face-to-face enquiries; orders from customers and provide accurate information as required.
- Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, and asset administration are adhered to.
- Liaise with the warehouse to ensure equipment required for hire is available.
- Co-ordinate drivers to ensure equipment is delivered and collected from customers on time and efficiently.
- Ensure all deadlines are met in relation to reporting of information.
- Work within the Health & Safety policy of the company to ensure safe working practices.
- Maximise consumable sales opportunities at every opportunity.
- Due to the location, you will require a full driving licence; successful applicants will be required to attend interviews.
Hire Controler employer: The Thrive Group
Contact Detail:
The Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controler
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Since this role is all about providing outstanding service, think of examples from your past experiences where you’ve excelled in customer interactions. Be ready to share these during your interview!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a positive impression and keep you top of mind for the hiring team.
We think you need these skills to ace Hire Controler
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and provided excellent service in the past, so share specific examples that showcase your skills!
Be Professional and Well-Presented: Since we're looking for someone with a professional manner, ensure your application is polished and well-structured. A neat layout and clear language will help us see you as a strong candidate right from the start.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention your ability to work in a busy environment and any relevant experiences that demonstrate your coordination skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at The Thrive Group
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond for a customer, as this role heavily relies on excellent communication and service skills.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the responsibilities. Be prepared to discuss how your skills align with tasks like coordinating with the Sales Manager or managing paperwork efficiently.
✨Prepare Questions
Have a few questions ready to ask about the company culture and team dynamics. This shows your interest in the role and helps you gauge if it’s the right fit for you, especially in a busy office environment.
✨Practice Your Communication
Since this position involves dealing with various enquiries, practice clear and concise communication. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
