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- Tasks: Enhance customer experience by managing inquiries through various channels.
- Company: Dynamic office environment in the UK focused on customer service.
- Benefits: Full-time, permanent position with training and support for success.
- Why this job: Join a fast-paced team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service skills and a full driving licence required.
- Other info: Exciting opportunity for growth in a vibrant workplace.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic office environment in the UK is seeking a Customer Service Coordinator to enhance customer experience. You will manage inquiries via phone, email, and face-to-face, ensuring timely delivery of services and compliance with admin procedures.
Strong customer service and communication skills are a must, along with a full driving license. This full-time, permanent position offers training to support your success in a fast-paced setting.
Customer-Facing Hire & Sales Coordinator employer: The Thrive Group
Contact Detail:
The Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Facing Hire & Sales Coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers. This will help you tailor your responses and show that you're genuinely interested in enhancing customer experience.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing inquiries, try role-playing with a friend or family member. This will help you feel more confident when handling real customer interactions during the interview.
✨Tip Number 3
Be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your strong customer service skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer-Facing Hire & Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer-Facing Hire & Sales Coordinator role. Share specific examples of how you’ve handled inquiries and improved customer experiences.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Thrive Group
✨Know Your Customer Service Basics
Brush up on key customer service principles and best practices. Be ready to share examples of how you've handled inquiries in the past, whether over the phone, via email, or face-to-face. This will show your potential employer that you understand the importance of enhancing customer experience.
✨Demonstrate Strong Communication Skills
Practice clear and concise communication. During the interview, focus on articulating your thoughts well and listening actively. You might be asked situational questions, so think about how you can convey your responses effectively while showcasing your ability to connect with customers.
✨Familiarise Yourself with Admin Procedures
Since compliance with admin procedures is crucial, take some time to understand common administrative tasks related to customer service roles. Be prepared to discuss how you would manage these tasks efficiently while ensuring timely delivery of services.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are genuinely excited about the position. Share why you want to work as a Customer-Facing Hire & Sales Coordinator and how you can contribute to creating a positive customer experience.
