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- Tasks: Assist patients in person and over the phone while managing appointments.
- Company: Dedicated healthcare provider in Truro focused on patient experience.
- Benefits: Part-time hours with a permanent position and a positive work environment.
- Why this job: Make a real difference in patients' lives and enhance their experience.
- Qualifications: Effective communication skills and relevant qualifications, ideally with healthcare experience.
- Other info: Join a supportive team dedicated to improving patient care.
The predicted salary is between 24000 - 36000 £ per year.
A dedicated healthcare provider in Truro is seeking a Receptionist to assist patients both in person and over the phone. Responsibilities include managing appointment scheduling and providing necessary information while maintaining confidentiality.
Candidates should possess effective communication skills, relevant qualifications, and ideally previous experience in a healthcare setting. This position offers part-time hours on a permanent basis, contributing to a positive patient experience voluntarily.
Medical Receptionist & Patient Experience Coordinator in Truro employer: The Three Spires Medical Practice
Contact Detail:
The Three Spires Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist & Patient Experience Coordinator in Truro
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services can help you tailor your responses and show that you're genuinely interested in contributing to a positive patient experience.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with patients both in person and over the phone, being clear and friendly is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Medical Receptionist & Patient Experience Coordinator. Plus, it helps us keep track of your application and connect with you faster.
We think you need these skills to ace Medical Receptionist & Patient Experience Coordinator in Truro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in healthcare. We want to see how your skills match the role of a Medical Receptionist & Patient Experience Coordinator, so don’t be shy about showcasing your communication skills and any previous roles you've had in similar settings.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to a positive experience for patients. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, especially in a role that involves managing appointments and providing information. Avoid jargon and make sure your qualifications are easy to spot!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The Three Spires Medical Practice
✨Know Your Stuff
Before the interview, brush up on your knowledge of healthcare practices and patient confidentiality. Familiarise yourself with common medical terminology and the specific services offered by the healthcare provider in Truro. This will show that you’re genuinely interested and prepared.
✨Practice Your Communication Skills
As a Medical Receptionist, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment, focusing on how you would handle patient inquiries both in person and over the phone.
✨Showcase Your Experience
If you have previous experience in a healthcare setting, be ready to discuss it! Prepare specific examples of how you’ve managed appointment scheduling or dealt with patient concerns. Highlighting your relevant qualifications and experiences will help you stand out as a strong candidate.
✨Emphasise Patient Experience
Since this role is all about enhancing patient experience, think of ways you can contribute positively. Be prepared to share your ideas on how to create a welcoming atmosphere for patients and how you would handle difficult situations while maintaining professionalism and empathy.
