The Scotsman Group are looking for an Area Head Steward to oversee the stewarding requirements of the Edinburgh venues.
Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As Area Head Steward, your role will include:
- Three Sisters being the default venue.
- Managing and overseeing the stewarding requirements for our Edinburgh venues, including, but not limited to, Biddy Mulligans, Maggie Dicksons, Cabaret Voltaire, Golf Tavern, Inn on the Mile & Ghillie Dhu. This role includes managing rotas, recruitment, holiday periods, sickness and have a confidence in dealing with general HR / staffing issues.
- Be able to work till close of venues, including late-night.
- Liaising with Management & Lead Stewards to ensure appropriate resources are in place for each of the venues and also for events, ie: Royal Highland Show, Hogmanay, St.Patrick’s Day, Superbowl, Fringe/Festival, Murrayfield Stadium events etc
- An expectation to work at other venues when required, especially when there staffing issues or challenging events.
- To ensure that movement of staff occurs between venues, when required, to suit the needs of the business.
- Ensuring that the highest standards are met by the team of Door Supervisors under your command. This includes conduct and appearance.
- Have an oversight of all incidents, ensuring that they are dealt with appropriately, to the satisfaction of the authorities & the Scotsman Group.
- Liaise with the Licensing Manager on a regular basis to ensure that standards are being met and to report any concerns when required.
- To be able to carry out disciplinary hearings if required.
The Person
The ideal candidate will have:
- A valid SIA Door Supervisor licence
- Previous experience in a similar role is preferred, but not essential.
- Experience of managing a team of door stewards is preferred.
- Excellent communication and customer service skills with the ability to confidently deal with a vast range of challenging situations and be able to promote the venues in a positive light.
- Availability to work shifts, including late nights and weekends as per business needs.
- Team Leader who sets high standards.
What is in it for you?
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned, and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
The Process
If you think this is the role for you, then apply now and a member of the venue team will be in touch.
