At a Glance
- Tasks: Lead a team to deliver outstanding customer service in our vibrant pubs.
- Company: Join Upham Inns, a friendly and dynamic pub group in Southern England.
- Benefits: Enjoy attractive staff perks, flexible weekend shifts, and a clear growth path.
- Other info: Comprehensive development programme leading to general management opportunities.
- Why this job: Be part of a hands-on team that values quality food, wine, and beer knowledge.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 31500 - 38500 £ per year.
Upham Inns is looking for a Front of House Team Leader to drive exceptional customer service across our pubs in Southern England.
You will lead, coach and motivate the team, ensuring smooth service and memorable guest experiences.
With a path to general management, a comprehensive development program and attractive staff perks, you’ll be part of a friendly, hands-on team that values quality food, wine and beer knowledge and flexible weekend working.
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Front of House Team Leader - Growth Path & Perks employer: The Thomas Lord
The Thomas Lord offers an exceptional work environment for Food & Beverage Team Members, where personal development and career growth are at the forefront. With a focus on training and a supportive team culture, employees can thrive in a high-energy setting while enjoying unique perks that enhance their hospitality experience. Join us to be part of a professional team that values your contributions and encourages your journey towards management roles.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - Growth Path & Perks
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Thomas Lord. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Thomas Lord
Don't be shy about reaching out to The Thomas Lord directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Leader - Growth Path & Perks
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Thomas Lord and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Thomas Lord
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
