At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the vibrant team at Cubitt House, a collection of luxury London pubs.
- Benefits: Competitive pay, 50% off food & drink, and exciting perks like supplier trips.
- Other info: Enjoy flexible shifts, staff socials, and opportunities for personal growth.
- Why this job: Be the face of hospitality and make a real impact on guests' experiences.
- Qualifications: Previous experience is a plus, but a friendly attitude and teamwork skills are key.
The predicted salary is between 12 - 15 £ per hour.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Waiter / Waitress to join the team at The Thomas Cubitt. As a Waiter / Waitress, you’ll be the face of Cubitt House, delivering warm, attentive, and professional service to every guest. You’ll help create memorable dining experiences, supporting the team to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Provide friendly, efficient, and professional service to all guests.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with the team to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a front‑of‑house or hospitality role is preferred but not essential.
- Friendly, approachable, and professional attitude.
- Strong communication and teamwork skills.
- Enthusiasm for delivering excellent customer service.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Full eligibility to work in the UK.
On The House
- Competitive pay plus service charge.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Server/Waiter/Waitress in City of Westminster employer: The Thomas Cubitt
Contact Detail:
The Thomas Cubitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Thomas Cubitt and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be the face of Cubitt House. Role-play with friends or family to brush up on your communication and service skills. Show us that you can handle any situation with a smile!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart-casual for your interview that reflects the elegant yet welcoming vibe of our pubs. It’ll help you stand out and show you’re serious about joining our team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It’s a great way to show your enthusiasm for working with us at Cubitt House. Plus, you’ll get all the latest updates on our openings and events!
We think you need these skills to ace Server/Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the role at Cubitt House. Highlight any relevant experience or skills that align with our commitment to exceptional service and teamwork. It shows us you’re genuinely interested!
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Thomas Cubitt
✨Know the Venue
Before your interview, take some time to visit The Thomas Cubitt or any other Cubitt House pub. Familiarise yourself with the atmosphere, menu, and overall vibe. This will not only help you feel more comfortable but also show your genuine interest in the role and the company.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experiences in hospitality, even if they are limited. Highlight any instances where you provided excellent customer service or worked as part of a team. Use specific examples to demonstrate your ability to create memorable dining experiences.
✨Emphasise Teamwork
Cubitt House values collaboration, so make sure to express your enthusiasm for working in a team. Share stories that illustrate your ability to support colleagues and contribute to a positive atmosphere. This will resonate well with the interviewers who are looking for a team player.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities, the culture at Cubitt House, or how they celebrate employee achievements. This shows that you’re not just interested in the job, but also in being part of their community.