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- Tasks: Deliver 5-star service and create bespoke customer journeys in a tranquil spa environment.
- Company: Contemporary spa located in the heart of Canary Wharf.
- Benefits: Positive work culture, competitive pay, and opportunities for personal growth.
- Why this job: Join a passionate team and enhance customers' well-being while building lasting relationships.
- Qualifications: Excellent communication skills and a professional, welcoming attitude.
- Other info: Dynamic role with a focus on customer satisfaction and team collaboration.
The predicted salary is between 24000 - 36000 £ per year.
Are you a passionate, enthusiastic and charismatic individual able to deliver premium 5 star service? If so, we are looking for you. The ideal candidate will be reliable, efficient and be able to provide excellent service to enhance the customers' experience and sense of well-being.
Where applicable, you may also need to create a bespoke customer journey within the spa to ensure their needs are met, if not exceeded with the ultimate aim of securing repeat bookings; you must be professional and innovative within your approach and continuously strive to improve.
Our beautiful and contemporary spa within our Canary Wharf Club offers a tranquil and relaxing atmosphere for our customers, but also provides a positive environment to work in. As a Spa Receptionist it's important to be both welcoming and engaged when liaising and building relationships with customers and also within your team to ensure that an encouraging and optimistic culture is sensed throughout the Spa.
As a Spa Receptionist, you will oversee the smooth running of the Spa Reception. You will be able to plan, organise and coordinate all reception activities and ensure all members and clients are welcomed and dealt with in a professional and customer focused manner, and that each visit continually exceeds expectations.
Well presented with good written and spoken English.
Spa Receptionist employer: The Third Space
Contact Detail:
The Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
First things first, make sure you know the spa inside out! Familiarise yourself with the services offered and the unique selling points. This way, when you chat with potential employers, you can show off your knowledge and passion for creating that bespoke customer journey.
✨Tip Number 2
Networking is key! Attend industry events or local meet-ups to connect with people in the wellness and hospitality sectors. You never know who might be looking for a Spa Receptionist or who could refer you to someone hiring.
✨Tip Number 3
When you get an interview, don’t just prepare answers—think about questions too! Ask about their approach to customer service and how they create that relaxing atmosphere. It shows you’re genuinely interested and ready to contribute to their team.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you a leg up. Plus, it’s a great way to showcase your enthusiasm for working with us at the spa!
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm shine through in your application! We want to see how passionate you are about providing top-notch service and creating memorable experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how you can bring your unique flair to the Spa Receptionist role!
Be Professional Yet Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Show us that you can balance being approachable with delivering excellent service.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at The Third Space
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing top-notch service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a bespoke customer journey.
✨Know the Spa Inside Out
Before the interview, do some research on the spa's services, atmosphere, and values. Being able to discuss what makes their spa unique and how you can contribute to that experience will show that you're genuinely interested and prepared.
✨Dress to Impress
As a Spa Receptionist, presentation is key. Dress smartly and professionally for your interview to reflect the 5-star service they provide. This not only shows respect for the interviewers but also gives them a glimpse of how you would represent the spa.
✨Practice Your Communication Skills
Since you'll be liaising with customers and team members, practice clear and confident communication. Consider role-playing common scenarios you might encounter at the reception, so you can showcase your ability to handle various situations with professionalism and charm.
