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- Tasks: Oversee the Spa Reception and provide 5-star service to enhance guest experiences.
- Company: Luxury health club in vibrant Canary Wharf, London.
- Benefits: Dynamic work atmosphere with growth opportunities and a focus on well-being.
- Why this job: Join a vibrant team and make a real difference in members' lives.
- Qualifications: Excellent communication, organisational skills, and prior customer service experience.
- Other info: Self-motivated individuals will thrive in this exciting role.
The predicted salary is between 30000 - 42000 £ per year.
A luxury health club in London is seeking a Spa Receptionist to join their vibrant team at Canary Wharf. The role involves overseeing the Spa Reception, ensuring a welcoming environment, and providing 5-star service to enhance the customer experience.
Ideal candidates will possess excellent communication and organisational skills, be self-motivated, and have prior experience in customer service. This position offers a dynamic work atmosphere with opportunities for growth, where you can truly make a difference in members' well-being.
Luxury Spa Receptionist & Guest Experience Lead employer: The Third Space
Contact Detail:
The Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Spa Receptionist & Guest Experience Lead
✨Tip Number 1
Make sure to research the luxury health club and its values before your interview. Knowing their mission and what sets them apart will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing 5-star service, being able to articulate your thoughts clearly and confidently will make a huge difference during your interview.
✨Tip Number 3
Showcase your organisational skills by sharing examples from your past experiences. Whether it’s managing bookings or handling customer inquiries, demonstrating how you’ve excelled in similar situations can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to enhance our members' well-being.
We think you need these skills to ace Luxury Spa Receptionist & Guest Experience Lead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and creating a welcoming environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We’re looking for candidates who can provide that 5-star service, so connect your past roles to what we do at our luxury health club.
Be Organised: A well-structured application speaks volumes about your organisational skills. Keep it neat, concise, and ensure all the important details are easy to find. We appreciate clarity and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our vibrant team in Canary Wharf!
How to prepare for a job interview at The Third Space
✨Know the Spa Inside Out
Before your interview, make sure you research the luxury health club and its spa services. Familiarise yourself with their offerings, ethos, and any unique features that set them apart. This knowledge will not only impress your interviewers but also show your genuine interest in enhancing the customer experience.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Prepare to demonstrate your ability to engage with clients warmly and professionally. Think of examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues, as this will highlight your suitability for providing 5-star service.
✨Organisational Skills are a Must
Being organised is crucial in a busy spa environment. During the interview, be ready to discuss how you manage multiple tasks efficiently. You could share specific strategies you use to stay on top of appointments and ensure a smooth operation at the reception.
✨Emphasise Your Self-Motivation
This role requires someone who can take initiative and work independently. Be prepared to talk about times when you’ve gone above and beyond in previous roles. Highlighting your self-motivation will reassure the interviewers that you’re the right fit for their dynamic work atmosphere.
