At a Glance
- Tasks: Lead a friendly team to ensure a spotless and welcoming environment for guests.
- Company: Join The Temperance Inn, a vibrant spot in the heart of Ambleside.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Be part of an award-winning team with great career growth opportunities.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for exceptional service are essential.
The predicted salary is between 22000 - 26000 £ per year.
About the Inn
Located in the heart of Ambleside, the Lake District's walking capital, The Temperance Inn offers a lively atmosphere surrounded by stunning mountain views and charming winding streets. Once a temperance establishment in the 1800s, today it’s the perfect place to unwind, enjoy a drink, and soak in the vibrant energy of this beautiful lakeside town.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; paid breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same‑day bookings.
- Your loved ones can enjoy 15% off bed and breakfast.
- 24/7 confidential support is always there with our Employee Assistance Programme.
- Tronc benefits (tips to me and you).
- Contribute through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
- Colleague accommodation is available.
Role Summary
As Head Housekeeper, you’ll bring a friendly, detail‑oriented nature to the role, ensuring a spotless, welcoming environment. Calm under pressure, you’ll exceed guest expectations by reacting promptly to requests and maintaining high standards throughout.
Responsibilities
- Oversee the cleaning of rooms and public areas.
- Promptly report maintenance issues to the maintenance team.
- Manage linen and supplies.
- Train new and existing staff.
- Follow safety guidelines.
- Work closely with the team to create memorable visits.
- Provide regular updates to the General Manager to ensure smooth operations.
Qualifications
If you have excellent communication skills, a passion for delivering exceptional guest service, and the ability to lead by example, then we think you’ll fit right inn.
Additional Information
This role gives opportunity to lead a team while still having time for personal interests.
Head Housekeeper in Ambleside employer: The Temperance Inn
The Temperance Inn is an exceptional employer located in the picturesque Ambleside, offering a vibrant work culture that celebrates individuality and teamwork. With benefits like extra paid holidays for birthdays, generous discounts on food and accommodation, and a supportive Lead-Inn development programme, employees are encouraged to grow both personally and professionally. Join our award-winning team and enjoy a fulfilling career in a stunning location, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Ambleside
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Temperance Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Temperance Inn
Don't be shy about reaching out to The Temperance Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Ambleside
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Temperance Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Temperance Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
