Ricoh Sr. On Site Services Specialist in Norwich

Should have copy, print, mail experience. Candidate must be a self-starter, assertive and have the ability to multitask, make adjustments as the need dictates, focus on the task at hand and prioritise by urgency of the customers' needs. Must have excellent oral and written communication skills. Experience in copy and mail preferred. Candidate must have a dependable vehicle with availability between the hours of 7:30 am - 4:00 pm M-F. Location is in Norwich CT. Pay rate is $18.50. Candidates will be providing on-site support in the Norwich CT area - Assist with Mail, Copy, Print, Shipping and Receiving. Processing and delivery of US mail and overnight accountable packages from various carriers to customers at assigned locations. Customer Service background in Shipping / Receiving, Copy / Print, USPS Mail processing.

The job entails lifting, moving, and storing packages received. Dress code is business casual, khakis, polo or button-down shirt. Report to 219 West Town Street Norwich CT 06360. No fees for parking.

07:30 am to 04:00 pm (Mon to Fri)

Temp to perm

• Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment.
• Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
• Provides copier maintenance and/or repair of customer site equipment.
• Runs high volume copy machines and performs binding and finishing work.
• Operates high volume scanners and image handling software.
• Ensures convenience copiers are working properly, checking for quality via daily inspections.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required by customer.
• Delivers completed jobs to pre-determined customer locations within and outside of the site.
• Maintains daily meter and service logs.
• May travel between customers' buildings.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping and/or receiving of materials.
• Uses various office equipment in completion of various jobs contracted.
• Performs filing duties, which may include purging and archiving old documents.

Typically Required: Requires high school diploma, GED, or equivalent work experience. Some related copy job experience is preferred. May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy. Demonstrated competency in basic computer skills including proficiency in MS Office Suite.

• Technical aptitude with printers, copy and postage machines and other office equipment.
• Good customer service skills.
• Good organisation skills.

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. Work assignments are diversified. Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary.