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For Companies At a Glance
- Tasks: Lead initiatives to grow our subscriber base and maximise revenue through impactful projects.
- Company: Join the innovative team at Telegraph Media Group, a leader in media and journalism.
- Benefits: Enjoy flexible working, medical cover, generous parental leave, and a range of lifestyle benefits.
- Why this job: Make a direct impact on retention performance in a fast-paced, rewarding environment.
- Qualifications: Strong analytical skills, project management experience, and excellent communication abilities required.
- Other info: We value diversity and inclusion, welcoming candidates from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
In this pivotal role as Commercial Executive, you’ll lead initiatives that grow our subscriber base and maximise revenue. Working closely with teams across the business, you’ll deliver high-impact projects, from launching price rise campaigns to refining reporting dashboards and optimising the online cancellation journey. This is your chance to make a direct impact on retention performance while thriving in a fast-paced, innovative environment.
Key Responsibilities
- Oversee the management and continuous improvement of reporting dashboards, ensuring data accuracy by critically evaluating outputs and addressing anomalies.
- Take ownership of briefing new projects and analytical requests, collaborating with relevant stakeholders to ensure timely and effective delivery.
- Lead the implementation of operational initiatives aimed at increasing subscriber volume and revenue at the point of customer retention.
- Support the Senior Commercial Manager in the execution of price rise campaigns, ensuring accurate campaign setup and coordination of associated email communications.
- Assist the Commercial Retention team in delivering new strategic initiatives, including the optimisation of the online cancellation journey.
- Maintain a strong understanding of call centre operations and identify opportunities to leverage these processes to enhance overall performance.
- Develop a strong understanding of retention trading performance at The Telegraph, with the ability to identify trends in the data and provide actionable recommendations for improvement.
- Brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance.
- Very commercially aware and numerate, able to identify and influence trading performance, and size commercial opportunities
- Analytical mindset with the ability to use data to identify, understand and influence trends.
- Experience managing complex projects end to end, ideally in a commercial or marketing environment.
- Excellent communicator, with the ability to explain complex issues succinctly, and confident at presenting your recommendations to senior stakeholders.
- Strong stakeholder management skills, with experience building professional relationshipsup, down and across the business.
- Positive, can-do attitude with an ability to take initiative and proactively pursue commercial opportunities.
- Excellent attention to detail, planning, organisational and time management skills with the ability to work to competing tight deadlines under pressure, with a positive attitude.
The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.
Training and development
With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.
Our commitment to inclusion
At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We are proud to be a Disability Confident Employer as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.
To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website
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Commercial Executive - Subscriptions employer: The Telegraph
Contact Detail:
The Telegraph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Executive - Subscriptions
✨Tip Number 1
Familiarise yourself with the latest trends in subscription models and retention strategies. Understanding what drives subscriber growth and retention in the media industry will help you speak confidently about your ideas during interviews.
✨Tip Number 2
Network with professionals in the commercial and marketing sectors, especially those who have experience in subscription-based businesses. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to influence business decisions in previous roles. Being able to articulate your analytical mindset and its impact on trading performance will set you apart.
✨Tip Number 4
Showcase your project management skills by discussing any complex projects you've led. Highlighting your ability to manage multiple stakeholders and deliver results under pressure will demonstrate your fit for this fast-paced role.
We think you need these skills to ace Commercial Executive - Subscriptions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Commercial Executive role. Focus on your analytical mindset, project management experience, and ability to drive commercial strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss specific examples of how you've successfully managed projects or improved processes in previous roles, particularly in a commercial or marketing environment.
Showcase Your Analytical Skills: Since the role requires an analytical mindset, include examples of how you've used data to identify trends and make recommendations. Highlight any experience you have with reporting dashboards or customer retention strategies.
Prepare for Potential Questions: Think about how you would explain complex issues succinctly and prepare to discuss your stakeholder management skills. Be ready to provide examples of how you've built professional relationships and influenced trading performance in past roles.
How to prepare for a job interview at The Telegraph
✨Understand the Role
Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with key terms like 'subscriber base', 'retention performance', and 'operational initiatives'. This will help you demonstrate your understanding of the role during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and how you've used it to drive business decisions. Be ready to provide examples of how you've identified trends and made recommendations based on data, as this is crucial for the Commercial Executive position.
✨Highlight Stakeholder Management Experience
Since the role involves collaborating with various teams, be prepared to share examples of how you've successfully managed relationships with stakeholders. Discuss specific projects where your communication skills made a difference in achieving project goals.
✨Demonstrate a Positive Attitude
The job requires a proactive approach and a can-do attitude. During the interview, convey your enthusiasm for the role and the company. Share instances where you've taken initiative in previous roles, especially in fast-paced environments.
