At a Glance
- Tasks: Generate actionable insights and deliver reports to guide strategic decision-making.
- Company: Join a growing team for an FMCG client in West Yorkshire.
- Benefits: Competitive salary and opportunities for learning and development.
- Other info: Hybrid role with onsite work 3+ days a week in Yorkshire.
- Why this job: Make a real impact in a fast-paced environment with a supportive team.
- Qualifications: 1+ years' experience in retail analytics or category management required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid (Yorkshire, onsite 3+ days/week)
Reports to: Retail Insights Manager
We're looking for a Retail Insights Specialist to join our growing team for our FMCG client in West Yorkshire. This role focuses on generating and delivering actionable insights to solve complex business challenges and shape the strategic direction of the business. You'll work closely with the commercial teams, providing insight-led recommendations that drive growth. This is an opportunity to make a real impact in a fast-paced environment.
Key Responsibilities
- Act as a key advisor to the client's commercial teams on retail insights, ensuring insights are integrated into commercial planning, category strategies, marketing, store operations and more.
- Generate and deliver actionable insights using a wide range of data sources including customer insight platforms, market and panel data, and research.
- Translate complex data into clear, strategic recommendations to influence commercial decision-making.
- Partner and deeply embed with commercial teams to deliver the category optimisation programme including assortment, pricing, promotions, and space planning.
- Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision-making and enhance overall business performance.
What We're Looking For
- 1+ years' experience in retail analytics, insights, or category management within FMCG or consumer retail sectors.
- Strong analytical skills and ability to synthesise data into actionable insights.
- Exceptional communication and presentation skills to effectively convey these insights to key stakeholders.
- Proven experience across the key tenets of category management including ranging, pricing, promotions and customer behaviour to drive growth and profitability.
- Excellent communication and presentation skills; able to influence senior stakeholders.
- Passion for solving complex problems, proactive, curious, and commercially minded.
- Foster a data-driven and customer centric culture through collaboration, change management and thought leadership.
Benefits
- Competitive salary (based on experience)
- Opportunities to learn, develop, and shape a growing tech in its infancy
- A supportive, high-performing team culture
Retail Insights Specialist employer: The Tecsa Group
This role is based in West Yorkshire, offering a competitive salary and a chance to shape a growing tech. The team values collaboration and fosters a high-performing culture focused on data-driven insights.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Insights Specialist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Tecsa Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Tecsa Group!
We think you need these skills to ace Retail Insights Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Tecsa Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Tecsa Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Tecsa Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Tecsa Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
