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- Tasks: Drive digital transformation and optimise business processes in a dynamic IT environment.
- Company: Local IT Managed Service Provider focused on technological transformation.
- Benefits: Competitive salary, flexible work schedule, and professional development opportunities.
- Why this job: Make a real impact by driving innovation and improving client engagements.
- Qualifications: Experience as a Business Analyst in technical or digital environments.
- Other info: Collaborative culture with opportunities for growth and learning.
The predicted salary is between 35000 - 45000 £ per year.
www.TheTechRecruiter.ai is delighted to have been appointed to partner a local IT Managed Service Provider as they look to hire an IT Business Analyst into their growing Professional Services division based in Glasgow city centre working in a hybrid environment (3 days in the office). They pride themselves on unlocking business value through effective digital and technological transformation. They map your company needs & culture to help you optimise process and integrate the right technology that will accelerate business growth. They value cost-neutral investments and prioritise guiding clients in risk management, using business insight and technological expertise. Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology.
We are seeking a highly skilled IT Business Analyst to join the team to manage high value client engagements. The successful candidate will play a pivotal role in driving digital transformation initiatives, implementing innovative technologies, and optimizing business processes. You will collaborate with cross-functional teams to identify opportunities for improvement, manage change effectively, and ensure successful adoption of digital solutions.
The ideal candidate will be responsible for analysing business needs, designing improved processes and systems, and managing the change activities required to ensure successful adoption. The role acts as a bridge between technical teams and business stakeholders, ensuring solutions are both technically sound and aligned to operational priorities.
Responsibilities:- Engage with stakeholders to understand business challenges, improvement opportunities, and system requirements.
- Document current and future business processes, workflows, and data flows.
- Convert business needs into clear functional specifications for IT teams or vendors.
- Conduct system selection exercises and rapidly learn how to configure for business use to meet functional needs during implementation.
- Support solution design, configuration, and testing activities.
- Coordinate User Acceptance Testing and support issue resolution.
- Assess the impact of changes to people, processes, systems, and governance.
- Develop and deliver change plans, communications, and stakeholder engagement strategies.
- Lead workshops, briefings, and end-user training.
- Produce user documentation, SOPs, and guidance materials.
- Monitor adoption and benefits realisation and report impacts to leadership.
- Support project planning, risk/issue tracking, and delivery milestones.
- Facilitate collaboration between technical teams, business teams, and external partners.
- Ensure alignment of change activities to organisational objectives.
- Previous experience as a Business Analyst in a technical, data, or digital environment.
- Experience delivering organisational or system change projects.
- Strong process mapping and documentation capability (e.g., BPMN, Visio, Lucidchart).
- Ability to translate technical concepts into business language.
- Skilled at stakeholder engagement and facilitation.
- Confident communicator, both written and verbal.
- Experience with enterprise systems (ERP, CRM, Microsoft 365, workflow platforms).
- Knowledge of data governance, systems integration, or automation.
- Understanding of project or change methodologies (Agile, PRINCE2, Prosci/ADKAR).
- Competitive salary & package
- Flexible work schedule
- Professional development opportunities
- Collaborative and innovative work environment
If you are passionate about driving digital change, fostering innovation, and making a significant impact within a dynamic organisation, we encourage you to send your CV to find out more.
Information Technology Business Analyst in Milton employer: The Tech Recruiter
Contact Detail:
The Tech Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Business Analyst in Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to digital transformation and think about how your skills as a Business Analyst can add value. Tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 3
Practice your communication skills! As a Business Analyst, you'll need to bridge the gap between technical teams and stakeholders. Role-play common interview scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Information Technology Business Analyst in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience as a Business Analyst, especially in technical and digital environments. We want to see how your skills align with their needs!
Showcase Your Communication Skills: Since this role involves engaging with stakeholders and facilitating workshops, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application to reflect your ability to translate technical concepts into business language.
Highlight Change Management Experience: The job focuses on managing change effectively, so be sure to include any relevant experience you have in developing change plans or leading user training. We love seeing candidates who can drive successful adoption of digital solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at The Tech Recruiter
✨Know Your Stuff
Make sure you understand the role of an IT Business Analyst inside out. Familiarise yourself with key concepts like digital transformation, process mapping, and stakeholder engagement. Brush up on relevant tools like BPMN or Visio, as well as methodologies like Agile or PRINCE2.
✨Showcase Your Experience
Prepare to discuss your previous experiences in detail. Think of specific examples where you've successfully managed change, optimised processes, or engaged stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to digital transformation, their current challenges, or how they measure success in their projects. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Communicate Clearly
As a Business Analyst, clear communication is key. Practice articulating technical concepts in simple terms, as you'll need to bridge the gap between technical teams and business stakeholders. During the interview, focus on being concise and confident in your responses.