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- Tasks: Drive digital transformation and optimise business processes with innovative technologies.
- Company: Dynamic IT Managed Service Provider in Glasgow, focused on digital transformation.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Why this job: Make a real impact by bridging technology and business needs in a thriving team.
- Qualifications: Experience as a Business Analyst in technical or digital environments.
- Other info: Hybrid work model with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
www.TheTechRecruiter.ai is delighted to have been appointed to partner a local IT Managed Service Provider as they look to hire an IT Business Analyst into their growing Professional Services division based in Glasgow city centre working in a hybrid environment (3 days in the office). They pride themselves on unlocking business value through effective digital and technological transformation. They map your company needs & culture to help you optimise process and integrate the right technology that will accelerate business growth. They value cost-neutral investments and prioritise guiding clients in risk management, using business insight and technological expertise. Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology.
We are seeking a highly skilled IT Business Analyst to join the team to manage high value client engagements. The successful candidate will play a pivotal role in driving digital transformation initiatives, implementing innovative technologies, and optimizing business processes. You will collaborate with cross-functional teams to identify opportunities for improvement, manage change effectively, and ensure successful adoption of digital solutions.
The ideal candidate will be responsible for analysing business needs, designing improved processes and systems, and managing the change activities required to ensure successful adoption. The role acts as a bridge between technical teams and business stakeholders, ensuring solutions are both technically sound and aligned to operational priorities.
Responsibilities:- Technical/ Business Analysis
- Engage with stakeholders to understand business challenges, improvement opportunities, and system requirements.
- Document current and future business processes, workflows, and data flows.
- Convert business needs into clear functional specifications for IT teams or vendors.
- Conduct system selection exercises and rapidly learn how to configure for business use to meet functional needs during implementation.
- Support solution design, configuration, and testing activities.
- Coordinate User Acceptance Testing and support issue resolution.
- Change Management
- Assess the impact of changes to people, processes, systems, and governance.
- Develop and deliver change plans, communications, and stakeholder engagement strategies.
- Lead workshops, briefings, and end-user training.
- Produce user documentation, SOPs, and guidance materials.
- Monitor adoption and benefits realisation and report impacts to leadership.
- Project Support & Stakeholder Engagement
- Support project planning, risk/issue tracking, and delivery milestones.
- Facilitate collaboration between technical teams, business teams, and external partners.
- Ensure alignment of change activities to organisational objectives.
- Previous experience as a Business Analyst in a technical, data, or digital environment.
- Experience delivering organisational or system change projects.
- Strong process mapping and documentation capability (e.g., BPMN, Visio, Lucidchart).
- Ability to translate technical concepts into business language.
- Skilled at stakeholder engagement and facilitation.
- Confident communicator, both written and verbal.
- Experience with enterprise systems (ERP, CRM, Microsoft 365, workflow platforms).
- Knowledge of data governance, systems integration, or automation.
- Understanding of project or change methodologies (Agile, PRINCE2, Prosci/ADKAR).
- Competitive salary & package
- Collaborative and innovative work environment
If you are passionate about driving digital change, fostering innovation, and making a significant impact within a dynamic organisation, we encourage you to send your CV to barry@thetechrecruiter.ai to find out more.
Information Technology Business Analyst in Glasgow employer: The Tech Recruiter
Contact Detail:
The Tech Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Business Analyst in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to digital transformation and think about how your skills as an IT Business Analyst can add value. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application there! It shows initiative and gives you a better chance of standing out to recruiters who appreciate direct applications.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and reinforces your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the best candidate for the job!
We think you need these skills to ace Information Technology Business Analyst in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience as a Business Analyst, especially in technical and digital environments. We want to see how your skills align with their needs!
Showcase Your Communication Skills: Since the role involves engaging with stakeholders and facilitating workshops, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application to reflect this skill.
Highlight Relevant Experience: Focus on your previous projects that involved change management and process optimisation. We love seeing examples of how you've driven digital transformation initiatives in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Tech Recruiter
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies and tools relevant to the role. Familiarise yourself with enterprise systems like ERP and CRM, as well as any specific software mentioned in the job description. This will help you speak confidently about how you can leverage these tools to drive digital transformation.
✨Master the Art of Process Mapping
Since process mapping is a key skill for this role, practice using tools like BPMN, Visio, or Lucidchart. Be ready to discuss your previous experiences with process documentation and how you've improved workflows in past roles. Having concrete examples will show your expertise and problem-solving abilities.
✨Engage Stakeholders Like a Pro
Prepare to demonstrate your stakeholder engagement skills. Think of examples where you've successfully collaborated with cross-functional teams or led workshops. Highlight your ability to translate technical jargon into business language, making it easier for stakeholders to understand the value of proposed changes.
✨Showcase Change Management Experience
Be ready to talk about your experience with change management methodologies like Agile or PRINCE2. Discuss how you've assessed the impact of changes and developed communication strategies. This will illustrate your capability to manage transitions smoothly and ensure successful adoption of new processes.
