Returns, Planning and Insight Officer

Site Tavistock and Portman NHS Trust Town London Salary £35,964 – £43,780 per annum including HCAS Salary period Yearly Closing 06/03/2025 23:59

It is a condition of this employment that you must live in and remain a resident of the United Kingdom during your employment with the Tavistock and Portman NHS Foundation Trust.

Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of The Tavistock and Portman NHS Foundation Trust.

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.

As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant.

Job overview

This is an entry level role into data reporting and planning and may suit a recent graduate in Informatics or Computer Science/Data Analytics.

Our Directorate of Education and Training has ambitious goals for increasing student numbers, diversifying its portfolio and extending its reach. A vacancy has arisen for a Returns, Planning & Insight Officer, part of a newly created Returns, Planning & Insight team within the Academic Registry department, to support the Directorate in delivering insight in our education and training activities, and to lead for the Directorate and Trust in preparing statutory student returns via our validating partner institution.

The successful applicant will bring technical knowledge of databases, other data systems and business analytics platforms. They will be able to use knowledge of data query skills to provide data quality exception reporting and help colleagues in the Directorate to improve data quality.

They will provide expert input to preparations for data collections and use project management skills in the preparation of data returns in accordance with changing statutory reporting requirements and support the design and develop Power BI dashboards to support strategic and management decision-making, with emphasis on insights from data about applicants and students.

Main duties of the job

1. Assist with the delivery of regulatory reporting to our University Partners/ Office for Students (OfS), such as HESA and HESES, providing support in data queries, data cleansing and data production.
2. Work with senior colleagues to understand and address key aspects of institutional performance, for example widening access, equalities, student attendance and retention.
3. To assist with producing data for reporting dashboards to our Commissioners, NHS England (NHSE) and to Internal Boards within the Trust.
4. To assist with the management and development of a suite of validation and exception reports, using SQL and Power BI, which will ensure that data quality is optimal at key points during the academic year.

Working for our organisation

You will join a dedicated and dynamic team based in Belsize Park (Hampstead) in north-west London. Our hybrid working model allows for flexibility, with 2-3 days per week in the office. We are committed to supporting students from diverse backgrounds and work together to manage all aspects of the student journey, from enrolment to graduation. Our team operates on a portfolio basis, sharing expertise and fostering a collaborative, supportive environment.

Person specification

Qualifications

• Degree or equivalent experience, ideally in a numerate subject.
• Additional specialist knowledge acquired through training and relevant experience equating to post graduate level.
• Experience acquired through degree or equivalent plus additional specialist knowledge acquired through training and relevant experience to Master’s degree level or equivalent.

Experience

• Experience of and demonstrable competence in data querying.
• Experience of databases.
• Experience of student records and databases, preferably including SITS.
• Experience of working in a relevant role at a UK Higher Education institution.

The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.

We communicate to all job applicants via the email address which has been provided on the application form. Please ensure you check your email on a regular basis and inform us if you would prefer an alternative option or any changes to your details after making your application.

Please note: The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job.

Candidates suitable for shortlisting will be contacted within three weeks. If you have not heard from us within this time then you have not been successful on this occasion.

Interview arrangements will be communicated via email so please check your email regularly following the closing date.

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