Human Resources - Human Resources Administrator in Stoke-on-Trent

This is a great opportunity to work for the UK’s leading veterinary wholesaler. Our business provides a next day supply and distribution service through our nationwide network of distribution depots, serving an average of 2750 customers every day.

Working For Us You'll Receive:

• Competitive rates of pay
• 29 days paid holiday (including bank holidays) (Pro rata)
• Staff discounts
• Life assurance benefit
• Cycle to work Scheme
• Free on-site parking and Wi-Fi
• A 24/7 confidential employee assistance programme – offering a range of support services to help you to resolve difficulties in your home-life
• Christmas vouchers
• Eye-sight vouchers
• Company pension scheme
• Monday to Thursday 9am to 5pm and Friday 8am to 4pm

Main purpose of the role:

Responsible for facilitating HR administration activity across the HR function to ensure a smooth and efficient service, that is compliant with HR procedures and SOX requirements.

Key Responsibilities:

• First point of contact for queries coming into HR, either in person, via the HR Inbox/postbox/incoming calls/voicemail, responding or redirecting as necessary to the appropriate person.
• Ensure internal and external recruitment processes are carried out in a professional, structured, and consistent manner and compliant with regulatory and legal requirements.
• Send offer letters, contracts of employment and welcome emails.
• Provide guidance to line managers on the recruitment process.
• Carry out DBS checks for starters and rechecks in accordance with the DBS policy, escalating issues where necessary.
• Administer Flexible Working applications.
• Processing changes to T&C.
• Managing expiry of right to work evidence, escalating as necessary.
• Administer HR related benefits and schemes.
• Ensure the relevant HR Databases are up to date and maintain HR records/personal files.
• Administer the Long Service Award scheme, retirement awards and any recognition schemes in place.
• Monitor sickness absence, escalating issues to managers/HR Advisers as appropriate.
• Process invoices and liaise with Accounts accordingly.
• Manage stationery supplies and place orders as necessary.
• Produce regular and ad-hoc reports as required.
• Respond to reference requests, escalating any issues as necessary.
• Administer Onboarding and Training course requirements.
• Process ‘Leave’, such as maternity, paternity, Jury Service etc.
• Processing leavers.
• Ensure WI are kept up to date, obtaining approval prior to changing any HR process.
• Any other reasonable requests/ad-hoc duties, as required.

Personal attributes:

• A good team player who achieves positive outcomes.
• Strong attention to detail ensuring correct information is recorded.
• Resilient to setbacks.
• Excellent written and oral communication skills.
• Ability to effectively interface with all levels of employees from entry level to senior management.
• Excellent customer service skills.
• High level of organisational skills.
• Proficient with technology and confident with HR Software and Tools.
• Ability to effectively manage multiple priorities and be flexible to changing priorities.
• Drive to learn and expand skill set, motivated to achieve results.
• Able to work autonomously and efficiently to ensure the end-to-end running of HR activity.
• Discretion with confidential information.
• Minimum 2 years HR Administration experience including – new starters, changes, leavers, attendance management.
• CIPD Level 3 – working towards / prepared to work towards.

Applicants should be aware that in line with our Drugs and Alcohol policy we reserve the right to conduct random drug and alcohol tests. NVS Group is committed to equality of opportunity and this underpins our employment and recruitment procedures.

Due to the large number of applications, we regret that we will not contact candidates that have not been selected for interview. If you have not heard from us within 2 weeks, you should assume that you have not been successful on this occasion.

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