At a Glance
- Tasks: Design and deliver global learning initiatives to enhance retail operations.
- Company: Join Primark, a people-first company with a dynamic culture.
- Benefits: Enjoy healthcare, pension, bonuses, 27 days leave, and more.
- Other info: Be part of a supportive team that celebrates individuality and growth.
- Why this job: Make a real impact in a fast-paced retail environment while developing your career.
- Qualifications: 5+ years in Learning & Development or Retail Operations with strong stakeholder management skills.
The predicted salary is between 45000 - 55000 £ per year.
Company Description
Because we strive to put people first.
Culture, our way.
Retail at Primark
What’s a career at Primark all about?
The positive impact you’re making, the experiences you’re having and the people you’re with.
You’re our inspiration.
Embrace what sets you apart, own your career and develop in ways you never expected.
Leave your mark.
And do it your way.
Job Description
What You’ll Do as a Retail Operations Learning Specialist (Global)
Skills
- Partner with Retail Operations, Franchise, Health & Safety, and P&C stakeholders to translate business priorities into clear learning strategies and plans.
- Design, deliver, and embed global learning initiatives consistently across markets, ensuring alignment with Primark standards.
- Develop and implement a globally consistent approach to compliance and mandatory learning, with appropriate localisation.
- Provide expert L&D support to Franchise teams and partners, building capability and strengthening alignment to standards.
- Create, maintain, and scale relevant learning solutions and pathways, collaborating with subject matter experts and managing LMS compliance tracking and reporting.
- Monitor learning data and drive insights, communications, and continuous improvement while ensuring alignment with business needs and legal requirements.
Qualifications
- What You’ll Get
- Healthcare
- Pension
- Potential Bonus
- 27 days of leave
- bank holidays
- you can buy 5 more
- Tax Saver Tickets
- fitness centre
- subsidised cafeteria
- What You’ll Bring
- 5+ years’ experience in Learning & Development, Retail Operations, or a related field, ideally within a retail or multi-site environment.
- Strong understanding of retail operations and the ability to translate operational needs into practical, scalable learning solutions.
- Proven experience coordinating learning programmes or large-scale initiatives across multiple stakeholders and markets.
- Knowledge of compliance requirements, learning governance, and operational capability development, with experience using LMS platforms and digital authoring tools.
- Strong stakeholder management, communication, and influencing skills, with the ability to engage diverse audiences.
- Highly organised, analytical, and adaptable, with the ability to manage multiple priorities in fast-paced, evolving environments.
Does this sound like you?
Great, because we can’t wait to see what you’ll bring.
You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential.
At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter.
They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today.
Our values run through everything we do.
In essence, we're Caring and always strive to put people first.
We're also Dynamic, bravely pushing the boundaries to stay ahead.
And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks.
If you have any concerns, please reach out to our talent acquisition team to discuss.
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Retail Operations Learning Specialist (Global) in Reading employer: The Talent World
The Talent World is an excellent employer, offering a dynamic work environment in Fareham where you can thrive as an HR Administrator. With a strong focus on employee growth and development, we provide comprehensive training and support, fostering a collaborative culture that values your contributions. Join us to be part of a team that prioritises innovation and efficiency while ensuring a rewarding career path in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Operations Learning Specialist (Global) in Reading
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Talent World, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Talent World!
We think you need these skills to ace Retail Operations Learning Specialist (Global) in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Talent World, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Talent World and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Talent World that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Talent World
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
