At a Glance
- Tasks: Support HR activities, manage employee relations, and lead exciting projects.
- Company: Join a dynamic People Team in Norwich with a collaborative spirit.
- Benefits: Enjoy 24 days holiday, health schemes, and a salary sacrifice pension.
- Other info: Great opportunities for professional growth and development.
- Why this job: Kickstart your HR career and make a real difference in a supportive environment.
- Qualifications: CIPD Level 3 or equivalent experience in HR, with strong communication skills.
The predicted salary is between 38250 - 46750 £ per year.
An exciting opportunity has arisen to join our People Team in Norwich as a People Services Advisor.
This role is perfect for someone with HR administration or coordination experience who is ready to broaden their responsibilities, gain hands-on experience to employee relations, and develop as a HR Advisor within a supportive, collaborative team.
Key duties of the role include, but are not limited to
- Support the People Leads and managers with day-to-day employee relations activity, including grievance, disciplinary, performance, attendance, probation and flexible working matters.
This will involve coordinating and completing case-related administration, gathering information, supporting investigations, attending meetings to take notes, and preparing follow-up documentation
- Support and take the lead on projects as part of the overall People strategy
- Support People Leads in delivering HR consultancy services to clients across key people practices, such as disciplinary & grievance, sickness absence, redundancy, TUPE, contracts of employment, staff handbook - policies and procedures, family friendly procedures and working time legislation
- Support with document control by maintaining and periodically reviewing policies, procedures and templates, including internal documents and external consultancy templates
- Handle day-to-day employee phone and email queries in a timely and professional manner, ensuring clear communication, accurate information and appropriate escalation where needed.
Keep employees updated on progress and expected timescales.
- Update, use and assist in the development of the HRIS system Hi Bob
- Keep up to date with best practice and develop an in-depth knowledge of HR and employment law
- Provide support to all team members to build knowledge and maintain effectiveness of the service at peak workload periods or annual leave
- Work must be undertaken to the highest possible standards, include self-checking of work and conduct themselves in accordance with the firm’s procedures and policies
Person specification
- CIPD Level 3 or equivalent experience
- Experience in a People/HR team and looking to take the next step into HR Advisory work
- Solid understanding of employment law and its practical application
- Strong working knowledge of HR policies and procedures
- Confident using technology and automation to improve team efficiency and the employee experience
- Knowledge and exposure to employee relations, sickness absence and wellbeing case management
- Excellent communication skills with high attention to accuracy
- Positive, proactive attitude
- Pragmatic, commercial problem-solving skills that support both the partnership and its clients
- Job Benefits
- 24 days holiday + bank holidays
- Medicash scheme
- Life assurance scheme
- Buy/Sell holiday scheme
- Annual paid CSR day
- Dress for diary
- Salary sacrifice pension scheme
- Paid Professional Subscriptions
- #J-18808-Ljbffr
People Services Advisor in Norwich employer: The Talent World
The Talent World is an excellent employer, offering a dynamic work environment in Fareham where you can thrive as an HR Administrator. With a strong focus on employee growth and development, we provide comprehensive training and support, fostering a collaborative culture that values your contributions. Join us to be part of a team that prioritises innovation and efficiency while ensuring a rewarding career path in HR.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Advisor in Norwich
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Talent World!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Talent World.
We think you need these skills to ace People Services Advisor in Norwich
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Talent World. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Talent World and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Talent World. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Talent World's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Talent World
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Talent World.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Talent World will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Talent World and how you would contribute to adapting HR strategies.
