HR Operations Administrator in Ipswich

Location: Ipswich (Hybrid)

Reporting Line: Head of HR Operations

The Role

To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce

Key Responsibilities

• Worker Lifecycle Administration
• Manage HR administration across the full employee lifecycle:
• Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)
• Changes (promotions, salary reviews, transfers)
• Offboarding (leavers, exit documentation)
• Ensure all employee records are accurate and up to date in HR systems
• Produce employment-related documentation in line with company policies
• Coordinate the onboarding process for contingent workers, contractors and third-party suppliers
• Act as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experience
• Liaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joiners
• Monitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are met
• Coordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experience
• Prepare and update induction materials to reflect current policies, benefits and organisational updates
• HR Systems & Data Management
• Maintain and update the HRIS (Workday) with a high level of accuracy
• Run regular audits to ensure data integrity and compliance
• Generate standard HR reports (headcount, attrition, absence, etc.)
• Support system testing, updates, and improvements
• Payroll & Benefits Support
• Provide administrative support for payroll processes:
• Prepare and validate monthly payroll inputs
• Liaise with payroll team/providers to resolve discrepancies
• Support benefits administration (e.g. pensions, healthcare, life assurance)
• Respond to employee queries related to pay and benefits
• Employee & Manager Support
• Act as a key point of contact for day-to-day HR queries
• Provide guidance on HR policies, processes, and procedures
• Escalate complex employee relations issues to HR Business Partners
• Compliance & Governance
• Ensure HR processes comply with UK employment law and internal policies
• Maintain employee files and documentation in line with GDPR requirements
• Support audits and compliance checks
• Process Improvement & Projects
• Identify opportunities to improve HR processes and efficiency
• Support HR projects (e.g. system implementation, policy updates, employee engagement initiatives)
• Contribute to standardising of global HR processes

About You

• Strong understanding of HR processes and the employee lifecycle
• Experience working with Workday HRIS (desired)
• High attention to detail and strong organisational skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication and stakeholder management skills
• Good Excel and data handling skills
• Experience supporting payroll or benefits processes
• Understanding of UK employment law basics
• CIPD Level 3 or working towards Level 5